When I first ordered the pizza it looked like a slice could have been taken given that there were slices much smaller than the rest of the slices. But then I looked closer and noticed that the slices were really uneven at the ends of the pizza. The slices of the pizza were taken from other pizzas and that's not what I ordered. When I called up and told them they didnt seem to care and not even surprised meaning that they have done this many times. They sent me a second pizza which had little to no cheese on it, little sauce and it was missing toppings. These people don't care at all. When the delivery girl came mto my door she acted like there was nothing wrong with the pizza and clearly there was. Also, the nachos are ALWAYS BAD. If you want good nachos, decent pizza and a good experience dont order from these people. It seems that all the stonedale food places are all bad and shifty. Go anywhere else for food but dont come here. AVOID...
Read moreThe manager Lucile is absolutely horrible. Ordered my food and it was delivered with the wrong toppings. Told the delivery driver, she said call the shop and tell them Emma the driver said she can confirm the food is incorrect they will replace it. Called up the manager refused to replace the food. Told me if I want it come and get it from the bin as its binned 2 mins after the driver had left my house. Shocking. I went there and told the manager to make me another one she said you can have the one in the bin. So I said give me it then. She went to the back grabbed a grabage bag that was closed up, went digging in the bag at the bottom got my pizza out slice by slice and said here you go. I refused to leave until I got my money or another pizza so she called the...
Read moreVisited your store this evening and ordered 3 pizza's from Faye. Customer service I received from Faye at your Stonedale Retail Park store in Liverpool was amazing.Faye went above and beyond to help me with a complicated order, and she did it with a smile. Faye was incredibly friendly and helpful, even though the store was very busy. Faye is a true asset to your team, and she deserves to be recognized for her excellent work. Please pass along my compliments.
The 3 pizza's where spot on as had a lot of customisation not one error. Food was ready within 10/15 minutes which was amazing considering how busy the store was. Food was hot and very tasty. Will be visiting...
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