The most incompetent ignorant staff I’ve ever encountered. Ordered on the app. Food arrived along with dirty plates asked for clean plates and 2 pots of sauce. Server arrived I offered the £1.50 in cash…turns out its card only. Pulls my card out and her machines not working. Told you can’t have and that’s it in a very abrupt manner! I ask for the manager she arrives and was more ignorant than the server. 10 minutes have now passed the uneaten food is now cold, I’d have a long wait for more chicken as she only allows staff to cook small batches so I ask for a full refund, she can’t send me a confirmation email for at least 24 hours and the refund would be 10 days! I point out that email is instant, I’ve not had what I’ve paid for. So she decided to just storm off as she didn’t want to listen to what I had to say! NEVER EVER AGAIN WILL I GO BACK TO NANDOS. And tomorrow morning I WILL be contacting Environmental Health, Trading Standards and Nando’s head office!!