Coach House Ruxley — Restaurant in London

Set in an ornate building in the heart of Ruxley garden centre from the outside it certainly looks attractive. The tables are set out evenly given the customer adequate space. Upon ordering a beer I did not like that the bottle was taken away before I even had the chance to finish pouring it into the glass. When I looked the coach house menu up and saw the prices they charge I was expecting a fine dining experience which the restaurant failed to deliver. The starter stated beef fillet , this was braising steak at best as it was chewy. The main course was terrible, the veg was hard and cold and the fish portion miniscule. The fish had good flavour, but was gone in three mouthfuls. You would also think when a restaurant supplies a table with bread olives and peppers that these would be complementary, but alas no they were not. As they say in 'four in a bed ' would i come back ? The answer is a...

We asked if the bread/olives was complimentary or if we had to pay. The response from waiter was doesn’t matter we love money. At the end we was charged £56 just for that. What a rip off. The same waiter was also rude to my friend and said are you going to speak and wheres your boyfriend? Very rude. When it came to sorting out the bill my daughter didn't realise it would be so expensive not expecting the steep service charge £58 and bread and olives £56. She had allocated money for what she had. We stepped in to help but the waiter said to her next time bring money. This humiliated her in front of everyone and resulted in her being in tears. This was my birthday meal which ruined it tbh and wasn’t even acknowledged. The written bill was quickly detached and taken away as well so we didn't have a copy of it. Definitely would not recommend...

Found this place by accident today. (Dec 2023)Had lunch there, I had Lasagne and my wife had steak with pate. This is a perfect place to eat. The food is second to none, and the staff are really lovely. Update.....Visited On Sat 6th Jan 24 and expected the same service as before. How wrong we were. The barman, an arrogant individual ,was shouting and swearing at the lovely waitress in front of the customers. The manager just stood there watching. What he should have done was dealt with the problem. Personally I would have sacked him on the spot. Very unprofessional and certainly ruined the meal for me. The food was not as good as before, and we waited for nearly an hour for our main course. Unfortunately this experience has ruined it for us so we will not be returning. The manager needs to sort...