Curry Mahal (Sidcup) — Restaurant in London

We've been coming here regularly on a Tuesday for a number of years. There is usually 6-8 in our group. We know the owner Mr Khan from his days working at the Oval Brasserie, so we are usually looked after well & the service is very friendly. Unfortunately, yesterday we were subjected to the worse service we've ever had in this restaurant. We phoned & booked a table for 4 at 8.15, and were told if wouldn't be a problem. The reason we booked was because of the conditions of the tastcard offer (2 for 1 on main courses, when booked in advance). We were seated on a small cramped table near the door, even though there were plenty of other tables further in. We mentioned to waiter we had a tastcard, and he informed us it was only valid if we had booked in advance. We told him we had phoned and book previously but he replied that the tastcard offer was only for bookings made at least 24 hours beforehand. We pointed out the conditions on the tastcard app, which stated quite clearly that it was for pre-booked tables & we were entitled to the 2 for 1 offer. He said he couldn't do it, so we asked the speak to Mr Khan, and he replied rudely "Mr Khan is in Bangladesh". We received our food which we have no issues with but it was served in an hostile manner, with no consideration. They forgot parts of our order and we had nearly finished our meal before they finally arrived. When we asked for our bill, we mentioned once again about the tastcard but we were shown a small typed photocopy of an agreement with tastcard saying "offer only available with pre bookings" we pointed out again, that we had booked but to no avail, they wouldn't accept it. The waiter & manager were extremely arrogant & dismissive towards us. We told them we would not be back and that it was a shame, as we like Mr Khan & the food was always great. But they were not interested in the slightest. Mr Khan, if you read these reviews, you really need to keep an eye on your business, because you have lost a group of...

Found hair in my food. Rude staff, owner accused me of placing a black coloured pube in my own food. My hair is grey and my wife is blonde. The food was cold too and never tasted fresh. Once we found the pube. We never finished our meals. This place needs a hygiene inspector. Don't believe the positive feedback, the owner gives discounts to those who will leave good ones. Terrible!! On top of this. The staff are not even Indian. I think people in sidcup see brown people and curry and think "Indian!!". Sadly not. I heard them waffling on in their own tongue and its clearly Bengali. This is called passing off. If a pub bottled supermarket vodka in a expensive empty bottle of russian vodka and sold it for retail. They'd be prosecuted! I dont know why its any different when the chefs/cooks are all from Bangladesh! This explains why the food does also not taste authentic and relevant to India. Also, no tilapia option!! If you want quality alcohol or mixed alcohol beverages. Buy it in a restaurant where the bar staff actually have tried alcohol before themselves. The staff are muslim. This is a problem if the wine is off and they wont try some to corroborate the problem. The chicken is not fresh.. I could tell the chicken was days old and then heated up. Sadly the lamb was also bland. None of the meal had any depth. They sadly either dont use fresh coriander or run out of fresh coriander as it was lacking.. dried coriander is a huge let down. This really is not fresh indian cooking. Even in India the regional style of cooking varies. Its obvious that not one chef is indian. What's also funny! Some of the positive reviews have stock photography of food that's not...

Most Rude service ever experienced.

Phoned up to book a table and was told to arrive at 7pm. However, we had to be out by 8:45pm which I didn't mind.

8:30 and a meal and few drinks later, we were told to leave to table and get a "complimentary drink". I refused to move as my fiancee still had a drink to finish and "the bar" is by the entrance and isn't exactly a bar.

When paying, I told I would rather have drinks taken off of my bill than have a drink on the house. The server refused and was very rude to me and getting aggressive. I told him that I wasn't told over the phone to leave at 8:30, but was rushed out of the door. My fiancee kept getting starred at by staff and pressured us to leave.

Frieved me to even pay a penny but will not return and after 40 years of my family being loyal customers, we will never give them any more custom. Rude,...