Hamro Chautari — Restaurant in London

Food : Mid-low at best compared to other Nepali eateries in London.

Service: It was, for the most part, fantastic . . . until the manager/person apparently in charge started intruding on our conversations willy nilly. Awkward interjections and bordering cringe humour put us off quite a bit. Rest of the service staff were absolutely amazing though. They tended to our requests and were attentive at the right times.

We had a large group and tried a bunch of items from the menu.

The momo wrappers were far too thick and we found them unevenly cooked as you'd expect with a thick wrapper. We brought this to the attention of the intrusive manager guy and he brushed it off with these exact words : "So long as it is digestible". Welp, the man completely missed the point and that is absolutely no way to address a potential health hazard. Did not finish the 8pc plate of momo.

Chowmein was decent. I've had worse, but I've certainly had better on my London visits.

We didn't try the thaali set so I cannot comment on what I would assume should be their signature offering as most of everything else we tried was below par.

The only saving grace, food wise, was the Lamb with the Taas we had. I'm sure it helps that the rest of the dish prepares itself as it tasted like the dish that got the most attention.

The prices are actually alright for the portion sizes but this place, for us, epitomised "You get what you pay for". I'd rather spend a bit more in other restaurants and not deal with the weirdness and eat food that felt like it was prepared as an afterthought. Not going back anytime soon.

Edit following the owner's reply:

We did give you feedback at the restaurant immediately which was brushed off with what I quoted previously. Verbatim.

Goodness me this is no way to respond to feedback either. Ad hominems, self-contradictions on the hygiene part, and tinged with undue rage for a fair review. Also, the point of Google reviews is that it doesn't have to be "face to face" and that someone's opinion could be published for everyone to see. A tiny bit of introspection would go a long way. I usually cannot be bothered with such pettiness but this truly astounded me...

Dinning experience In this place chautari really prove for their brand what they stand for in the London market if we r looking for Nepalese cuisine in compare to the golden ship .chautari the name what they r rolling in the London market the owner himself is so down to the earth n he has gud knowledge how to grab the market with genuine hospitality to the guest where he himself give his genuine effort what he stand for in the market in compare to golden ship the golden ship owner has zero knowledge abut the relationship market as well the quality of the food only to steal the money of Nepali people. The owner of golden ship has megalomania where he himself feel as a king of his business don’t care abut the guest. He is very rude even his team same problem lack of hospitality knowledge.here in the chautari the name itself prove by the owner what they r and hope will maintain the chautari legacy in the upcoming future . London professional stress life can be squeeze here in the chautari with Gud surrounding and authentic Nepali cuisine but in golden ship they steal money of the people same way how the worsed restaurant steal money in Nepal zero communication level zero knowledge only ego problem in body of all team...

Not only the food but service too was bad.The plate was dirty so is chapate was flavorless. And the guy who referred him as a manager come straight to us ask about our food my mom suggested that chapate could be better the chef came ! she start talking shit like that she doesn’t like sour or else the fact that she try to convince us that the dry looking chapate is good it was tasteless without the flavor of chapate!! and let me star about the service the guy who called himself a manager keep touching out food plat to get it wash?? my brother was having momo he had one in his plate but the manager guy ask us to finish that 1 piece of momo so he can clean the plates! then we arr about to leave and the lady who is mid adult probably the owner she said we all left because she came?? never waste...