Royal Garden Chinese Restaurant — Restaurant in London

Had the pleasure to eat here with my wife last weekend. We made our reservation over the phone a few days before. They were very pleasant and helpful over the phone. Having not been to this restaurant in 20 years. We were curious to see how things are now. We were not disappointed.

We arrived on time with a few minutes to spare at 1900hrs. We were greeted warmly and soon seated at our lovely table in the window.

Prawn crackers offered on the house.

Menus for drinks and food were delivered in short order.

Before long drinks were on the table. Properly presented, good level of ice in the drinks, glasses clean and fresh.

We ordered wine to go with both starters and main. The white was served nice and cold, ice bucket provided as standard. Red was good temperature. Wine glasses too were spotless and shiny. I do hate paying restaurant prices for good wine and then having stained glasses. Well done..!

Unfortunately the mixed Dim Sum  was not available so we made do with another mix of starters. Pork dumplings, spicy soft shell crab, and spicy ribs. All were served promptly, and were hot and tasty. The ribs were deep fired which threw me from the basic Chinese recipe but this did not take away from the taste.

For main course we had Ginger fried rice, bamboo shoots with Chinese mushrooms, and a delightful stir fried beef in honey and black pepper sauce. Everything was served hot, fresh and tasty.  All food dishes had a high level of presentation.

The cutlery and tableware was all clean and polished. Simple but attractive table set up. Personally  I would have like a little more colour on the tables, either coloured napkins or bright flowers. Felt a little too all over white. Buts that just my opinion.

The staff were incredibly friendly, the service overly attentive. Nothing was too much trouble. The whole restaurant was very clean and shiny. Toilets too were very clean.

There is plenty of free car parking. No issues with disabled access or facilities.

All in all. This was a lovely evening out with my wife. We really enjoyed the food and the restaurant overall. Would return...

The resturant is located off the main road into a pitch black dark side road within a woods. There is an led sign on the main road to tell you the resturant is there, otherwise you won't see it. There are no warnings that if you are not travelling by vehicle and instead are walking up the pathway that there are no lights. This is very dangerous for customers. Solar power lights and tree lights could at least be provided along the walk path and a sign at the end of the road to alert safety if you're walking up the pathway. They need to suggest to the street council to provide street lights, as a woman travelling in pitch black darkness to a resturant with 5 minutes walk up an unexpected side road with no lights, other than the light from a phone, creates a terrible experience from the beginning. Even driving through the pathway is also dangerous for drivers, it's like a setting out of a horror film. As a foodie, the food wasn't great, considering the prices being charged. The prices weren't high but the quality in my dish was less then what I'd expect in a local takeaway. This isn't the quality standard I'm used to if I'm going out to eat. The quality was absent like the atmosphere and also, lacked in good quality of natural flavoured ingredients. The pineapple in my dish tasted as if it was from a can. The sweet and sour side sauce tasted highly acidic. Vegetarian options are decent. If you like tofu then there's plenty options. The atmosphere and the deco had a mixture of identities, there is no distinction of who the audience is catered to. The staff tend to awkwardly stare for a while with no reason why, between walking in, before taking orders, and after taking orders, this made me feel uncomfortable. Towards the end the hosting became better. The venue as a whole, including the outside garden, is probably aesthetically pleasing in the summer. However, it's a venue I wouldn't be coming back, due to the reasons...

When my family and I went here to celebrate my wife’s birthday we were greatly disappointed and decided we will not be returning.

Once we arrived, we were seated quite quickly however it was next to a window with a large hole in the glass (which we are sure was there when we dined previously) and were shown no “warmth” from the service staff.

We ordered a sizzling seafood mixed platter for two. This consisted of two small pieces of each item and a spoonful of sea weed in the middle. We have enjoyed this starter on previous occasions and therefore were very disappointed to find it had been reduced in size and was tasteless.

The mains were also very disappointing as they were again all tasteless, we ordered a three meat sizzling dish, which contained prawns, beef and chicken, however this only consisted of one prawn, a couple of small pieces of beef and chicken and was placed on a platter of wet, soggy vegetables, the “Special” fried rice was meant to be for two people, although it came in a bowl only big enough for one, with small chunks of processed ham that looked like it had come straight out of a tin and a “sizzling fish” dish, together with vegetable rice which consisted of far too many onions and was placed on top of wet and soggy vegetables along with four very tiny mussels and a couple of pieces of rubbery squid. We were not offered any condiments with our meal.

I am afraid to say our meal suffered from very poor portion size, lack of taste and poor value for money. The restaurant is priced higher than most however the food tasted like it could have come from Aldi. We could not remember the last time we visited a Chinese restaurant and had food that was...