Starbucks Coffee — Restaurant in London

Went into Sheraton Skyline Hotel, Bath Road (A4) to drop-off a parcel and was pleased to see any coffee shop if you had spent nearly two hours driving through the traffic!! Starbucks was there! Huge sigh of relief, prayer answered, as I could not see how there could be a coffee shop, any coffee shop... along where Sheraton was situated! Starbucks in Sheraton was tucked in one corner, on your left when you enter the hotel, small reasonable sized corner with one friendly lonely staff as far as I could see.... No queue, no crowd, no fuss...... there were hardly ten people there around 12.40pm, not all there for coffee.... Got two Caramel Frappuccinos, hubby in the car waiting, and homeward bound! So if you ever need to know where to get coffee after a long drive and you're along that route, Starbucks is there at...

When I reached the counter, I greeted by saying Good Morning and there was as no reply from the staff Ms.Mary. Then I requested for a cup of Very Hot Americano to which Ms. Mary replied (in a loud tone of voice) ‘I don’t have very hot only Hot is available’. And then she spoke about some temperature regulated equipment . I understand that may be you cannot boil things there in the store but what was that reply? I mean as customers who are paying, do we need this kind of a lecture early in the morning. She can just say ‘I’ll try Ma’am’. And really the tone of voice, why as a customer I deserve to hear such loud tone of voice. But offcourse the Coffee was Nice and fresh. Thank you Starbucks for the...

Been in the area for 3 days everyday they didn't have oat milk even though it's advertised, when I suggested they use the new unopened bottle I had for my drink they told me it was too unhygienic. After 3 days they still didn't have oat milk. Personally think as a coffee shop that says they offer oat milk the least they should do is have it in stock. The woman simply shrugged at me and said she couldn't do anything which was really unhelpful and quite rude as I offered a solution - which I shouldn't have had to do after 3 days anyway. On top of that they ended up messing up the order and giving...