Subway — Restaurant in London

Walked into this subway and wanted to buy 12 double chocolate cookies which I could see was available, was refused by the lady the buy all 12 "incase more orders come thru" , she tried to offer me to have the other cookies instead, told her not to worry about it. How about instead of shutting shop ealry all the time you make enough for all your customers ? Or at least sell the ones you have. People serving are always ready & busy doing stuff which does not include acknowledging the customer wating to be served. Will never go into this...

Stopped here one morning on the way to work and got a breakfast baguette which tasted odd especially when you watch the person get a cold boiled egg cut it in half then pop it in your roll then toast it, that doesn’t seem right to me reheating a cold boiled egg. I had a tea but there wasn’t no milk available. It didn’t seem that busy when I went in between 7-8am. I couldn’t remember if there is a seating area as I was in a work van eating mine. Oh as it’s in a petrol station you would think there were toilets but...

I took my daughter for lunch and halfway through her sandwich she found a hair. I went in-store to complain and was greeted with blank stares from the staff who didn't seem to understand what I was saying. I put the sandwich in the bin and went home to email customer services who I have to say are not fit for purpose. I am constantly having to chase up and have received an extremely poor excuse for the lack of response from the staff. Needless to say Subway will no longer be a company...