Tesco Cafe — Restaurant in London

Literally the worst customer service that I've ever experienced! In the short space of time that I was there I witnessed the older members of staff (Sam? Sammy?) bullying a younger Italian girl almost to the point of tears, and then laughing about it afterwards. The food that I ordered was badly cooked (undercooked, snotty egg, practically raw tomato, sausage black on one side and almost raw on the other) and honestly looked like it was thrown on the plate from across the room. Then when each customer was leaving, they always had a nasty comment about them amongst themselves, like: "That was definitely a wig", and "there's no way he should be on benefits, he looks fitter than I am" and "it doesn't matter how much make up you plaster on when you're that ugly". All of this at a volume that everyone in there could hear, so they obviously don't care or think that they're untouchable. That, combined with the constant, loud cackling and shouting from behind the counter was enough to put anyone off. When I made eye contact with the person behind the counter in Costa next door, she gave me a sympathetic look and just shrugged her shoulders, which I guess you would if you had to listen to that all day long. All in all, it really was a very, very poor and almost unbelievable experience, and I certainly won't...

One member of staff, tall with alburn hair piled up, chooses when to stop serving hot food. Then to stop serving altogether. This varies between 3pm and 4pm. Although the internet closing time is 5pm and Costa, whom Tesco are losing all there diners to, says 6pm. When I asked during talking, how the customer supposed to know the closing time, the tall auburn member, turns around and snaps, "What did you say?" Although she was close enough to hear. This is the last time I'm using this cafe. Apparently, times are always being shortened. I won't say who told me, but...

Ordered 2 Vegan breakfasts 1 without sausages so had to pay extra to add a hash brown instead. The breakfast was nice, the avocado fresh, hash browns, mushrooms and beans nice and the seeded bread was great. The sausages with the other breakfast were unfortunately dry and hard. Happy that they had oat milk for my tea. We didn’t get given a receipt and when i asked for one so i could get the code to do a review they couldn’t give me one. I said is my receipt not in the pile next to the till? But was told no. So not a bad breakfast other than...