The Bombay Restaurant — Restaurant in London

I recently visited The Bombay as I seen it on newspaper that it was the curry house of the year in south east, and overall, it was a great dining experience.

Parking & First Impressions: Parking was a breeze with their own lot right next to the restaurant, which made things very convenient. The restaurant itself looked appealing from the outside, and the interior matched that first impression with a pleasant atmosphere.

Service: We were quickly seated, though we were placed on the left side, which I would recommend avoiding in the future. The tables on the right looked much more inviting. While we had to wait over 20 minutes before anyone took our order (despite asking a couple of times), the team made up for it quickly after that. Once our order was in, the food arrived in no time, and they had preheated the plate, which was a nice touch. The waiter was friendly, and the service as a whole was good.

Atmosphere: The atmosphere of the restaurant was generally great, with a solid customer base consisting mostly of couples, friends, and families. The decor was stylish, although the lighting on the left-hand side of the restaurant could use some tweaking. The green light was a bit harsh and would benefit from being dimmed or replaced with a softer color that better matches the overall theme.

Food Quality: As for the food, the quality was excellent. I had the Chicken Tikka Masala, which was hot and well-prepared, and the portion sizes were generous. My partner had a different dish (though I can’t remember the name), which was also top-notch, although the prawns in it were on the smaller side. Still, the quality of the ingredients was undeniable, and everything tasted great.

Final Thoughts: The price was reasonable for the quality, and as we were leaving, the staff gave us a friendly goodbye, which left a positive final impression.

Would I Visit Again? Definitely! Despite the minor service hiccup at the start, everything else was enjoyable, and I would happily return for...

A Disastrous New Year’s Eve Experience

I had high hopes for this “award-winning” restaurant when I booked a table to celebrate New Year’s Eve with my family, but the experience turned out to be an absolute nightmare.

Despite the restaurant contacting us multiple times to confirm the reservation, we were left waiting outside in the cold and rain for half an hour before being seated. When we were finally shown to our table, there were only three seats for our group. The waiter who led us there disappeared, leaving us standing awkwardly for 15 minutes while other waiters blatantly ignored us.

It took over an hour for anyone to even take our drinks order. Thankfully, a kind and professional staff member named Raheem, who I believe was the manager, stepped in and finally got us some drinks and papadoms. Unfortunately, the dinner itself took another two hours to arrive.

The restaurant was overcrowded, the service was appalling, and the staff, with the exception of Raheem, were shockingly rude and obnoxious. The atmosphere was chaotic, and it was clear that other customers were just as unhappy. How this establishment has won any awards is beyond comprehension.

Strangely, towards the end of the night, the waiters suddenly became polite and smiling—likely because their boss was nearby. However, it was far too little, too late.

Raheem deserves to be commended for his exceptional customer service, but the rest of the staff and the restaurant overall deserve “the worst restaurant experience of a lifetime” award. This was easily the most frustrating dining experience I’ve ever had, and I wouldn’t recommend this place to anyone.

1/5 stars—only...

Bombay Restaurant, 74-76 High St, Green Street Green, Orpington BR6 6BJ

I recently dined at Bombay Restaurant with my family for my husband's birthday 27th Dec 2024 and I must say the experience was absolutely fantastic! The food wasdelicious—we ordered four separate meals, and each one was cooked to perfection. There’s such a wide variety of options on the menu, making it easy to find something for every palate. The portions were generous, so much so that we had to take some food home!

The ambience was lovely, although I personally could do without the blue lighting—but I can appreciate the modern vibe they were aiming for. The toilets were spotless, which is always a good sign, and the service was exceptional.

A special mention to Raheem, one of the servers—he was not only attentive but also hilarious. Honestly, he could moonlight as a comedian!

If you're looking for great food, excellent service, and a welcoming atmosphere, easy parking Bombay Restaurant is definitely worth a visit. We’ll...