The Hand and Flower — Restaurant in London

Just poor overall over the last two visits. The staff lack training and management. The food is below average pub grub that I wouldn't want to repeat. On my evening visit, the landlord was "holding court" in the middle of the bar. This meant that it took far too long to be served poor Guinness poorly and that I couldn't sit and enjoy a quiet pint. The entire thing was amateur hour and seemingly run as a hobby? The area deserves better. I can pour myself a decent Guinness at home for £2 and have peace to drink it! Avoid. Edit; Following on from the staff(?) reply. It is very unprofessional to bounce reviews off a neighbouring pub whilst also naming them. Since he has chosen to do so, I feel bound to point out the following. That neighbouring bar has better food and better Guinness. It also has staff that are more hospitable and professional. It is also blessed with a landlord that has the class to reply to a true review in the correct manor! That said, both my reviews are entirely true, and I stand by them. Sadly for Simon, he cannot recall all the things he talks about whilst holding court!...

A very peculiar "Pub"...

Came for drinks on Saturday night - and got a very unwelcome welcome. Nothing like any other pubs around Richmond - I don't even know how this is even called a pub to be honest, it's very confusing.

There are only a handful of chairs and tables for drinkers, which is odd. The vibe is mainly young clubbers there to get drunk, and it was full of drag queens...

Stood at the bar for a good 5 mins before anyone even noticed us, all the bar people were just chatting amongst themselfves.

We have a dog, and there are no rules shown anywhere in the pub that your dog must be on the lead, so we walked in like any other pub, with our dog on the lead. After time, our dog was very relaxed, so we took her off the lead, and she continued to sleep on the floor, minding her own business. About 30 mins in to our drinks, a waiter comes over, randomly, and says "Put your dog on the lead" it was very out of the blue, and given we have a therapy dog, it's not like she's badly behaved, or aggresive!

Most likely will not...

A lovely 'quiet' pub with a relaxed vibe and family friendly atmosphere. The place was full but not overcrowded with unobtrusive background music and a pleasant temperature throughout.

On the day of the Ham fayre and the hottest day of the year so far we had hired a small area for a private function. The Hand and Flower provided the most exceptional pub buffet we've ever had. Freshly cooked hot items were perfect, beautifully seasoned and incredibly tasty. The sandwiches were basic (as we had asked for) and plentiful and the tour de force was a massive platter of both hand made pork pies and amazing sausage rolls. Fresh fruit, vegetables, salad and sauces rounded out a fantastic spread much of which we ended up doggy bagging.

An enjoyable afternoon experience including a fishpond and small animal enclosure which kept the kids from getting bored.

Highly...