Very disappointing. Bread did not seem very fresh. Filling was ok though. Lady suggested I try iced coffee which I did and was charged over five quid. When I queried this, she said that it is because they have to put in extra flavouring. (She didn't happen to mention this at the time) I must have been charged over five quid for the mediocre sandwich as well because the total bill came to over nine pounds. I was enjoying my day and this is as much my fault as hers. I was distracted at the time talking to my friend and not paying enough attention to what I was doing. She saw that siezed the opportunity to over-charge. I am sure they treat regular customers much better, but if you are a transient visitor, keep your wits about you if you enter that emporium or you could be fleeced. I checked on Tripadvisor and other people have had similar...
Read moreI came last week on Sunday morning to order a coffee after my walk in Osterley Park and I found my experience very comforting and I was very pleased with the service provided by staff. I was particularly impressed with a young girl whose name I do not quite remember but I believe it was similar to mine and she honestly had the sweetest smile when serving me which I found very welcoming as it showed her enthusiasm and passion for her job. I would definitely be visiting the café more frequently after my interaction with this young girl and hope to be served by her again. However I did have one slight issue with this café which was that I found some of the items quite overpriced which does put off the customers quite a bit but apart from that I was very satisfied with this café.
(I think the young girls name was...
Read moreFirst time having breakfast there. Their menu is written on a black board without the prices ! I ordered a latte which was probably £2.60 ( I’m assuming from the online menu) and later toast with scrambled egg and baked beans .. bread was soggy as if it was drenched in oil anyways my total was £10.20, I don’t know if they have service charge or how much the breakfast was never offered a recipe, absolutely overpriced ! The lady ( most likely the owner ) taking my order was a bit rude, as I’ve watched her being nice to every other customers most likely regulars but iffy with me !! All I’m going to say treat all your customers equally, regardless how much they spend or what colour they are, every person visiting your business...
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