SERVICE : TERRIBLE FOOD: DISSAPOINTING CONDITION: DIRTY
Went for father's day. Was seated on a decent table, but it was sticky so had to wipe it down ourselves with baby wipes. Gave our order to the waiter and waited, he returned saying they were out of prawn cocktail (the one thing I was really looking forward to. I later changed my mind and annoyingly couldn't get his attention even when serving tables next to us (when I was a waiter top rule was to scan tables as you worked. Good service and can sell more items). I had to get up and give him my order, changed to deep fried brie. When it arrived there were 3 small pieces,i thought it was possibly because it was part of tge special (checked their menu price and it was £6.75, Ihope they would serve more than 3 pieces normally). Starter came and 5 min into eating it, mains came. Brought kids meals on scalding hot plates and told us they were. Why bring searing hot plates for kids? One of the kids plates didnt have chips, waiter apologised and by the time she returned with some, we had all finished eating.I ordered the crayfish and crab linguinie. It only had small prawns, no sign of crab or crayfish. While food was delivered I ordered a bottle of water, it didn't come. Ordered another bottle of water, it also didn't arrive. Food finished, and waited. No one came. Stacked the plates myself. Once again tried to get waiters attention to no avail. This time wife had to get up and chase him down. We ordered the father's day special £22.95 for two course. Wife didn't want dessert so ordered a brownie for the kids to share. Arrived on one plate, as it did, I asked waitress if we could have another plate. She gave me a deadpan look but nodded. Not trusting the reliance of service I went to look for a plate. Stood outside kitchen door and them same waitress appeared carrying out someone else's food. She gave me a cold stare then asked another waiter to get me a plate. Took them long enough that by the time I got back to the table the ice-cream had melted. Didn't bother waiting for the waiter to pay the bill, went to till directly.
To top off the experience we were charged for all items individually and not adhering to the special 2 course they advertised. (Glad I didn't order the ribeye as we only noticed this when we got home). Cashier also conviently forgot to deduct our deposit, this at least my wife noticed before paying. The two tables beside us were complaining too, one man sent his starter back twice as it arrived cold. The other about the decline of the restaurant.
We went to the restaurant as we wanted to spend a bit of money as it was a special occasion, normally go to beefeaters' up the road as its easier with kids. I think we will be remain going...
Read moreValentines advert on roadside invited in to book with a deposit per person. Perhaps as we hadn’t read the reviews. Music was house funk boom boom dj. If I hadn’t pointed out the bleedin obvious ref low volume and love songs the boom music from the dj cd set would have make everyone think it was a nightclub and would still be deaf! My partner’s main meal of fish was excellent. However the starter with roasted sour dough bread clear wasn’t the type we have ever had before tasting like normal bread. The hunters chicken was supposed to have triple fried chips - have you ever had triple fried cooked/chips they are crispy not soggy! The Hunters Chicken was awful- waiter said he had never had proper hunters chicken!! The mature cheddar was clearly USA plastic cheese slice and the crispy bacon was barely cooked, road kill would be a better description for the dish. Salad hmm why bother ? But was the best bit of the whole dish! Looking at others peoples plates I’m so glad I didn’t order the chewy steak. Many folk left lots on plates. Doggy bag taken by one - for the dogs perhaps. Overall very strange place (Shy Horse - SH stands for something else). I will Defo go elsewhere next year. Nearly didn’t get the deposit back (bit of Fawtly Towers caper from silly waiter returning it!) and waitress added bill up as per normal prices - not the £30 offer. Oh well Mothering Sunday next - I’ll goto a steakhouse thanks as at least they do know how to sell food! I would suggest doing basic pub food and not try to dress mutton up as lamb! It explains why it wasn’t very busy for one the busiest events for couples of the year! It’s probably not the staff at fault it’s what they are supplied by the chain and told to cook. There are places 100x better than this where I’m from in Kent! We didn’t...
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Nestled in the heart of the quaint Malden Rushed village, The Shy Horse offers a quintessential British pub experience with its Perfect Sunday Roast.
Stepping into its warm, inviting atmosphere, one is immediately greeted by the comforting aroma of roasting meats and freshly baked Yorkshire puddings.
Upon settling into a cozy booth, I eagerly perused the menu, which boasted an array of traditional Sunday roast options. Opting for the classic roast beef, I eagerly awaited its arrival. And it did not disappoint.
The star of the show, the succulent roast beef, was cooked to perfection – tender and juicy with a mouthwatering crust. Accompanied by a generous portion of crispy, golden roast potatoes, buttery mashed potatoes, and a medley of seasonal vegetables, each component complemented the other harmoniously.
Of course, no Sunday roast would be complete without a Yorkshire pudding, and The Vintage Inn's version was a delight – light, fluffy, and the ideal vessel for soaking up the rich gravy.
Service was prompt and friendly, adding to the overall enjoyment of the experience. As I savored every bite, I couldn't help but feel a sense of contentment, knowing that I had discovered the epitome of a perfect Sunday roast in the heart of this charming pub.
In conclusion, if you find yourself craving a traditional Sunday roast in a cozy and welcoming setting, look no further than The Shy Horse. It's an experience that embodies everything one could hope for in a quintessential...
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