Chennai Meals — Restaurant in Manchester

I’ve never had such a bad experience with a restaurant in my life! I ordered from Chennai Meals (listed as Tiffin Box on Uber Eats) twice, and both times were a disaster.

The first time, they canceled my order 20 minutes after confirming it. Today, I decided to give them another chance and placed an order. The food was supposedly ready, but drivers kept canceling. After waiting 45 minutes, I called the restaurant, and that’s when things got worse.

The person who answered was rude and arrogant. When we asked a simple question about whether “Tiffin Box” and “Chennai Meals” were the same, he refused to answer and hung up. We called back, and he continued being rude, even shouting at us during the third call before hanging up again. Shortly after, they canceled my order altogether – after 50 minutes of waiting!

This kind of behavior is unacceptable. If you can’t handle orders, don’t take them. I’ll definitely be reporting this restaurant...

Very bad experience! Not an option for those who like Parotta and chicken curry Spent £16 for 2 parotta (£2.5 for each frozen parotta) and chettinad chicken curry which is absolutely overpriced. £8 for chicken curry which contains 8 tiny chicken breast pieces and box full of gravy Not to try this place if you crave for the same 👎🏻

In regards to your reply, Well, It's not for giving wrong info to your customers, 8 pieces of chicken in a curry is more than enough for a person, but see the size of each piece( hope one part of a equally divided chicken breast cut into 8 pieces) I'm absolutely sure how chettinad chicken curry and Indian parotta will be. it's not just an assumption, Obviously, you are a highly recommended place for Indian cuisine, I have had several other items from here before; those were amazingly delicious, just pointing out this particular dish based on what we have got this time. I didn't mean to degrade your...

They sell under the name of Tiffin Box on Uber eats. I ordered butter chicken masala, chapati, gulab jamun and most unfortunately some pulav/pilau rice! I eat rice on a daily basis and just wanted some with my curry. The chapati was not the best but not the worst. The curry was okay, but the rice…as soon as i opened the container, I could instantly tell the rice was off. Dreadful rotten smell! I ate a few grains just to be sure and it was the biggest mistake. I threw up all the food due to this nasty rice. Whether people like the food or not is everyone’s taste to an extent but pls do not send stale food. Customers are trusting you when placing an order, please please respect that! I came to Manchester only for a day and was in a good mood to get some nice Indian food as it is not easily available in my area, what a dreadful experience...