KFC — Restaurant in Manchester

I recently visited a fast food restaurant several times and feel compelled to share my experience in hopes of providing an honest perspective for potential customers. Unfortunately, my visits have consistently been disappointing, and I would not recommend this establishment.

Firstly, the quality of the food is very poor. Each time I visited, the food failed to meet even the basic expectations of a fast food restaurant. The chicken, in particular, was often undercooked, which is a serious concern given the potential health risks associated with consuming improperly cooked poultry. This recurring issue suggests a lack of attention to food safety and proper cooking standards, which is unacceptable in any dining establishment.

Additionally, the overall cleanliness of the seating area leaves much to be desired. On multiple occasions, the tables and floors were noticeably dirty, with leftover food, crumbs, and trash scattered about. This lack of cleanliness creates an unpleasant dining environment and raises questions about the hygiene standards maintained by the restaurant. A clean and tidy seating area is a fundamental expectation for any food service venue, and failing to maintain this standard significantly detracts from the overall dining experience.

The behavior and attitude of the staff further contribute to the negative experience. During my visits, I observed that the staff often appeared disengaged and were frequently seen standing around rather than attending to their duties. This lack of professionalism and customer service is disappointing, as attentive and proactive staff can significantly enhance the dining experience, even in a fast food setting. Friendly, efficient service is a key component of any restaurant, and the absence of this element is quite noticeable here.

In conclusion, my repeated visits to this fast food restaurant have been consistently unsatisfactory. The poor quality of the food, particularly the undercooked chicken, combined with the dirty seating area and unengaged staff, make it difficult to recommend this establishment to others. For those seeking a reliable and pleasant dining experience, it would be wise to consider other options. Improvements in food quality, cleanliness, and staff engagement are essential for this restaurant to meet basic expectations and provide a satisfactory experience for...

We ordered a boneless bucket . The food arrived . The sides are completely wrong . We ordered mash and received beans and corn on the cob, awful sides . The boneless chicken was hot the fries were ok but we like the mash : the popcorn chicken was freezing and the bbq chicken was barely warm . The cold chicken was not my gripe if I’m honest it was the sides. I spoke to the manager Nixon who was basically trying to say I will see what went on with the bag checkers . I have the sides here I don’t need my sides replacing if I ate the others which I haven’t because there disgusting: anyway I just said right so there is clearly a problem mistakes have been made and there not my mistakes . He just could not be get his head around the fact that I’m the customer I’ve paid £35 for an order that’s not only cold but the sides are wrong . Nixon if that really is his name promised to phone back . That’s 2 hours ago and he hasn’t rang back and he is now not answering the phone at Hyde road kfc. The fact he wanted to make sure I hadn’t ordered it. The fact the order shows they have made the mistake . I will see what I can do . Hello your the shift manager you should make sure good people are on important areas because he tried to say one is over 60ty years of age and the other one is too young . I just want my order replacing or refunding. It’s like he was blaming me for them getting my...

I hardly ever leave reviews but I've been to this kfc a few times now and almost every time, I leave feeling annoyed because of how rude the lady at the drive thru is. I went today and ordered a meal that is on the offers menu and when I get to the window to pay and she tells me full price, I tell her it's on offer and at this point she looked even more annoyed than she standardly does and pretty much tells me off for not telling her when I ordered that i wanted it as an offer and how she has too void the transaction now. She hardly even allowed me the opportunity to tell her it's an offer when I ordered as she cuts in quickly saying anything else and drive to the window and also, should she not be aware of the offers anyway. I decided to check reviews for this store to see if anyone else had any bad experiences with member of staff and to absolutely no suprise the first review I read is regarding a bad experience with an older lady at the checkout. I'm very sure their review is regarding the same member of staff I have mentioned in my review, in fact I guarantee it. I was polite, pleasant and respectful throughout the whole transaction yet she made me feel like I irritated her. Unfortunately this lady has no patience with customers and very poor customer service skills and should be moved away from a direct customer...