Very alarming and childish behaviour from female staff ! Went to pick up two orders , it took ages and restaurant was not busy . Got 1 full order and the other order had one drink . Upon waiting I requested staff for drink and was shouted at and told it's on screen . I was concerned as food was getting cold . After 3-4 minutes I asked again and female staff got very angry and spoken to me as if I was her slave and said wait it will come . Then she had started making fun of me by laughing with other colleague . I mentioned politely it's very childish and we need to have respect to which she got so angry she started using f word and shouting. It was an exceptional behaviour and seemed out of order and I have never faced or felt so hurt, humiliation and degradation. The manager was watching all that but I think manager was good however he didn't acted which was surprising . The female staff should treat humans as human and the whole incident has brought tears and caused hurt . Please train your staff not to swear or make fun of...
Read moreNo stars they are a waste of space childish behaviour from the manager saying he is at a wedding at shipply golf course . He is not. just lied I wanted to see why the order disappeared we never received it . As far as I'm concerned mcdonalds owe us the money not uber eats. Disgusting £25 down the drain not happy at all . Then alls mcdonalds has to say on altrincham road could say is no I cannot phone them I am way to busy i cannot help at all . I thought it would have been an issue because the number was saying its not mcdonalds. I am going down there .not...
Read moreCustomer Service is non existent Ordered on a couple of occasions thinking it was coming from the McDonalds on Altrincham Road both times items missing. Impossible to find out how to get a refund or who to speak to rang The Altrincham Road Restaurant and they deny all knowledge of it. Never ordering online again will go through the drive through instead at least that way you can complain to someone when they miss anything out. Would have given Zero Stars if possible DON’T...
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