GreenWise — Restaurant in Mole Valley

The Costa machine at Sainsbury’s was out of order, so we opted for takeaway coffees instead. Unfortunately, I ended up waiting nearly 25 minutes for my order, despite the café not being particularly busy. It was quite something watching others—mostly takeaway customers—come and go while I remained waiting.

When my regular Americano finally arrived, it had milk in it. I couldn’t risk to wait any longer for a correction, so I left it as it was. The three staff members on duty appeared either very new or simply unsure of what they were doing. As someone remarked, they seemed like they’d rather be...

Green wise purports to provide eco products such as top ups of soaps, detergents etc. The last 3 times or so I went their dispensers for products were empty, although someone did then get me the products I wanted.

However on 1/4/25 I was asked to wait. Having made a specific trip just to try and be environmentally friendly, after waiting for about 10 minutes I was told they were just too busy, although they had 3 members of staff serving and my request would only have taken a couple of minutes to sort. Forty five minutes or so of my day wasted plus a car trip.

Not very...

We were really looking forward to coming here as it is supposed to be super environmentally friendly, however the server was very rude! Not only did the interaction start with him being very blunt and looked like he would rather be anywhere else, but they were very inflexible and weren’t prepared to substitute the prosciutto (that wasn’t available) with something else that was on the menu (pastrami). I completely understand that sometimes these things can’t be done but there was no reason to be so rude!

Such a shame as we have heard...