Subway — Restaurant in Newcastle-under-Lyme

Absolutely disgusting food from here! I got delivered waffles that were squashed in a box that was far too small and looked more like a box of mash potato I couldn’t even pick them up they were so soggy and squashed, also half were black and then to my horror I discovered green mould on them! Wish I could put the photos on as evidence to show the food they think is acceptable to serve to a paying customer! The sub was no better cold and soggy! Was not boxed and was squashed! The whole order was inedible and went straight in the bin the best place for it! I do not recommend wasting your money in this place you will be disappointed, the staff obviously do not care about the food they are serving and it looks more like it has come from the bin and been thrown in a bag! I will now be contacting head office and including the photos of the order I received on 22.09.24 which believe me are truly shocking!! I will also be sending them to the food standards agency to see if they think it is acceptable to send customers food...

Been in this morning to subway me and my friend from work, as we always go in every Sunday and the women that served us was very rude she had us waiting at least 5 min while she was labelling the cookies up no apologies after making us wait, then there was hardly any bread so we had what we didn’t really want, I asked for a foot long and ended up with half whilst still with not very good manor's she then asks what salad we would like, previously to this each time we have gone we have never been told we can only have 2 type of salad on the sub so ended up having hardly any salad of our choices and just not the sandwich we wanted at all, whilst also having a member of staff who clearly has got no people skills and manors we were really disappointed with our visit today as the lady attitude absolutely...

Visited on 5th March at 2pm with my 3 year old daughter. Place was filthy! Floor was dirty, windows were dirty, every table was unclean, one bloke was cleaning the tables by just brushing off crumbs onto the floor with his hand! Sanitiser bottles around but all empty. Toilets were worse than what you would find at a festival! My daughter needed to go and I had to hold her in mid air as I could not let her sit down, also no toilet roll. Subway itself was out of three bread selections, out of wedges, out of fruit shoots and out of crisps bar quavers! 4am the following morning my daughter has come down with a sickness bug! I wish this was an exaggeration as I’m not keen on leaving negative reviews but it was too bad...