McDonald's — Restaurant in Newcastle upon Tyne

I use to work in Uber delivery and I pick up the Oder from west Denton McDonald’s before I take the order I ask them twice is that right order and they told yes it’s is.when I go to drop the costumer house and she take the order and suddenly she realised that’s a wrong order and she told me this is not my order and I can’t accept it.and I explained to her nicely am not work for McDonald’s and I work for Uber eats and she don’t accept it what am saying finally I agree with her okay give me 20minit and go to the McDonald’s and bring your right order when I come to the McDonald’s and tell the staff you guys give me wrong order and costumer really angry I ask you guys twice before l leaving is that order right.so when am speak with the who is wearing white shirt guy suddenly came another white shirt girl you can’t speak like that my staff and we are busy that’s why it’s a wrong order.and she shouting me leave the McDonald’s and she threatened me am going to band from Uber and leave the car park aswell.and I ask that girl how can you say like that’s she told me that’s her property.my point is what kind of power she have threatened me like that.just imagine that costumer eat that food accidentally and that food allergies for her. What is the McDonald’s staff have excuses. And some one have disability and wait for food and get there medicine after meal.if that happen what kind of action take the McDonald’s staff.and come to say we can’t do anything we are busy is that there answer.thing is who don’t have education qualifications and who don’t knw what is professionalism and that people promote to the team leader or manager thats kind of thing happen.am Not stop from here am going take further action.this is the democratic country no one can’t...

Myself and my partner both have health conditions, so we have been self isolating since covid 19 started.

We have or food and everything else we need delivered to our home.

I have even walked to work and back everyday, as I am concerned about public transport.

I placed a food order with the Mcdonalds store in Westdenton Newcastle upon Tyne today, and ordered a big mac meal for myself.

Can you imagine my dismay when I took a bite of my burger and came across a long black hair.

I felt physically sick, and then extremely concerned about the health implications.

I informed the shift manager of the store of the issue, and she responded by offering me a replacement burger if I called into the store to collect it.

I informed her of my situation, she then gave me an email address to make a complaint.

I then contacted Mcdonalds head office where the advisor seemed to be sympathetic.

The advisor asked for a few photographs of the item, which I had already taken, so I gladly provided them.

Shortly after I was contacted via email from the advisor, offering my a £10.00 off voucher when I spend £10 00 instore. This was seen as a good will gesture.

I am totally disgusted at Mcdonalds they preach about taking special care with people's orders during these difficult times.

The real truth of the matter is however Mcdonalds do not listen to you if you have a genuine issue. They also do not care about the health of the public, as long as they continue to make money.

My advice to everyone who has concerns about their health, is to totally boycott the Mcdonalds store in Westdenton, Newcastle upon...

ABSOLUTE DYABOLICAL ABUSE FROM STAFF SPEAKING TO AN ELDERLY GENTLEMAN LIKE RUBBISH. I DID WITNESS THIS I SAW EVERYTHING DESPITE WHAT THERE ARROGANT STAFF CLAIM. YES THE MAN WAS CLEARLY UPSET HAVING WAITED LONG ENOUGH AND RECIVED INCORRECT/COLD FOOD AT THE SERVING WINDOW AND HAD TO COME IN AND SORT IT OUT AND HE DID DROP THE BAG ON COUNTER FIRMLY BUT DIDNT DO SO AGRESSIVELY, HE WAS UPSET BUT FAR FROM SHOUTING AND ARROGANT, FIRM YES. BUT THE POOR EXCUSE FOR A HUMAN BEING WHO CORRECTED HIS ORDER SPOKE LIKE TRASH TO THIS MAN AFTER BRINGING HIS FRESH FOOD OUT. NO RESPECT FOR HER ELDERS AT ALL, THIS MAN HAS ALREADY LIVED THROUGH ONE WORLD WAR AT LEAST AND DOESNT DESRVE SOME TRASHY CUSTOMER SERVICE NOBODY SPEAKING LIKE THAT TO HIM. I WITNESSED THE LOT AND HE WAS FAR FROM AGRESSIVE AND IM ALMOST SURE OUR DASH CAM HAS CAUGHT THE LOT AS WE WERE PARKED RIGHY NEXT TO THE WINDOW IN DISBALED BAYS AND IT WILL BE UPLOADED EVERYWHERE BY TOMORROW IF SO. I WALKED OUT MYSELF AND DROVE 20 MILES TO BUY FOOD FORM KFC FOR MY SON AND HIS 6 FRIENDS AS OPPOSED TO SPENDING ANYTHING ELSE IN HERE. AS WE LEFT MY HUSBAND TRIED TO COMPLAIN TO ANOTHER MEMBER OF STAFF WHO WAS JUST AS ARROGANT AND AGRESSIVE HERSELF AND SECURITY TRIED TO INTIMIDATE US BY STANDING AROUND ARMS FOLDED. NOT THAT EITHER OF US WOULD HAVE BEEN BOTHERED. OUR FOOD WAS COLD AND SERVED HALF AN HOUR AFTER ORDERING AND WAS SOGGY SO ITS NO WONDER THIS GENTLEMAN WAS UPSET HIS FOOD WAS NOT OF STANDARD. BUT TO SPEKA LIKE THAT TO ELDERLY ILL NEVER BUY IN MACDONALDS AGAIN AS LONG AS TTHIS VILE CREATURE...