Octopus Lounge — Restaurant in Newport

We ordered with delivery for the first time today, and were so disappointed with our pizzas. They were basically just cheese, with a very small topping on (exactly 8 thin pepperoni slices on each pizza). The rest of our orders (panini's, burgers and pizzas) arrived cold, but we assumed this is maybe a lack of insulation etc. as it's a new service. Such a shame, as the in house ice creams are honestly amazing. We'll probably only pop in for ice creams when we're passing, and avoid using for actual food orders in future.

(Just to clarify, we did call to check, and were assured that all these pizzas had exactly 8 slices of pepperoni on, and that it was to keep the price low...Not the end of the world, just not what we had in mind when we ordered pizzas!)

In reply to the response, yes it is a shame it wasn't hot, though that was not my complaint (the marathon was running today, and as stated this is a new service.) I still rated three stars for the reasons given, and feel it's a very fair review to be honest. I don't like to add issues unnecessarily when there may be genuine reasons for small issues, especially for local businesses, which is why I rang to check the pizza topping was intentional. It didn't seem particularly helpful to complain about the temperature, given the likelihood of unavoidable circumstances. And yes, we are close...Not really sure how to be any fairer in my review! It was, as I said, 'not the end of the world, just not what we had in mind when we...

What can I say, we were so looking forward to trying Octopus, so much so it took us a couple of attempts to find the place, and in some ways I wish we hadn't. The place actually looked closed, but upon closer inspection we spotted a couple of people at a table. We ordered using the app and paid in excess of £20 (tip included at checkout). It took in excess of 15 minutes for our coffee to arrive, despite the fact that at this point we were the only customers. The coffee was mediocre at best, and could have been hotter. We ordered a chicken and bacon baguette, a cheese and ham panini and a portion of dirty fries. Eventually, after nearly 30 minutes after ordering the food arrived. The dirty fries were nothing more than cheesy chips with a couple of jalapenos on top and a smattering of garlic mayonnaise, the baguette was OK, but the panini was awful, the cheese hadn't been melted and the inside was luke warm. Our server offered to pop the panini back in the press to melt the cheese, however when the food arrived back at the table it was clear that it had been microwaved. The bisrto itself was also cold and draughty. At over £20 I expect much more, and will not return or recommend. Disappointed is an...

This little gem does the best ice cream in Newport hands down. If you're walking towards the Blaina Wharf it is on the right handside after George Street bridge. They also provide fresh coffee. Pizza for a bargain of £6! And many other fantastic food items such as Belgian waffles and slushes. Family friendly and dog friendly, this restaurant provide indoot and outdoor seating right by the River Usk. In a quiet spot away from the noise to enjoy a nice beverage or something sweet.

One thing I will suggest is that the everything that this café restaurant isn't signposted enough because the food there is great. I feel that if this restaurant was advertised more and people knew about it. They would be very eager to support this fantastic local business. The main road is nearby so perhaps a signpost to catch the attention of commuters travelling through Newport would gain more attention.

Btw the ice cream is a Welsh ice cream brand called Joe's (hence the reason it caught my attention) established in 1922.

Me and my dog Ted left feeling very satisfied and I've been back several times. 😃🐶

P.s. Waffles are a great price too and would...