Urban Food & Coffee — Restaurant in Newry, Mourne and Down District Council

Disgusting. Ordered a chicken panini which was a roll stuck in a panini machine. The chicken was greasy and couldn't eat it. No side salad just a greasy chicken bap. Disgusting.

Ordered a chicken burrito which was cold and had three slices of cheap chicken in it surrounded by mushy beans red onion and loads of rice to make it look big. Oh and even though the wrap was cold they still managed to burn the wrap until it was black. No sides included. All for a reasonable price of £20 lol.

The service was slow and staff were clueless because they were all 16 years of age that's including the kitchen staff. No wonder no senior manager there and left to there own devices.

What a dump. This place when first opened was really nice but it's turned to a mushy burnt wrap. Never will I go near this place again. As it's not the first time it's been...

This place has by far the worst customer service around. Food is good, menu well done, no complaints there, location great and so are the prices. However ir it’s all ruined by lack of customer service. If you happen to find a clean table you’ll wait 15 mins before someone will take your order. Not exaggerating, I waited 5mins by the sign “please wait to be seated”. Then the lady wiped the table with a dry cloth after I sat down, was handed a menu, and I left 16 minutes after being seated down as no one would come to take the order. I will not be returning as I value my time too much. It’s a shame because it is a...

Updated

We are regulars here and come back for the great food and SERVICE... Thanks EIMEAR.

Excellent and healthy

Mixed group of eaters! Menu was varied from breakfast to wraps and salads. Service was very good, food was excellent and healthy. I had the 'Pro clean' (sweet potato chicken, egg, salad, seeds) and my wife had 'The Rosie' (melted Brie, bacon, red onion, lettuce, sunblushed tomatoes, Rocket) We were both very pleased with the food and service. We will be going again soon and I recommend others to...