Absolutely disgusted by the service provided. Waited 10-15mins queuing up. Once ordering my food, I asked for tangy cheese nachos, then I was given plain tortilla crisps out of a container and slopped into a cardboard box without a lid. To then be asked what I wanted on it? This employee didn't know what came on the nachos, so I explained what was on it. Once he had cooked this I then questioned a second time if it was tangy cheese as you could see this was not. He said well its the only crisps I no and haven't been taught anything on nachos. Then I was feeling sorry for him. I'd explained that its normally a bag of doritos of the flavour chosen with all the topping stated on the board. He said I can remake them. I kindly answered please as its not what ive requested. Once he had remade these. I then got to the till to be charged £4.49 for these nachos, but on the screen they were advertised as £3.09. I explained I was not paying this price when they are stated different. For him to then huff and puff, so he then changed the price to £3.19 which still didn't match the price. ( I paid this price as I couldn't be bothered to keep on.) Staff need better training on food,...
Read moreWent to subway for dinner tonight after a very long journey home (I’m visibly heavily pregnant) to be told as soon as I line up if I want food I have to wait ages as 2 online orders are priority. (Shop was empty bar me and one other person who’s order was complete) This is in no way the staff members fault but why on earth are you taking online orders when you have only one member of staff working?! Expected to wait 15 odd mins for a 6inch basic sub just because lazy people on sofas are priorities. Worst bit is it’s not true first time either. Will be going else where from now on havent for time to wait around for a short staffed place who does online. It should only be online if have the...
Read moreWas honestly the most terrible lunch i’ve had, one of the subs was so burnt it was black, received half of the items i ordered despite paying full price, poorly wrapped food which resulted in the sandwiches completely falling apart and covering the rest of what little food ACTUALLY arrived in sauce ect. Customer satisfaction is obviously not important as when i called MULTIPLE times throughout the day it rang fully to no answer. Complete waste of money and disappointment will not be ordering from them and i advise others do...
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