The Pavilion Bar & Grill — Restaurant in North Tyneside

Worst food ever served on a plate; had a sunday lunch with family for a bday celebration and i was treated like garbage when sent my pork roast back complaining about the gravy been so watered down, the Yorkshire pudding being so hard and dry, the veg assembled on a plate like they fallen on the floor and grabbed with hands and thrown back on the plate. The blonde spilt rude and ignorant lass who took my plate back came back to me after nearly 15 minutes saying that they didn't have any other complaints that day so dis-regard me like i was trying to sell cannabis....completely ignored my concerns as a consumer and ignored ignored the fact i totally dis-like the taste and flavourless food i was given and not even apologised to me. She did thought tried to buy my silent offering me a drink like i was some sort of alcoholic homeless tramp (which i guess she hangs around with a lot by her total lack of manners) trying to keep my quiet. I was in the middle of telling her that i didn't want any drink as the flavours of the food i as presented with put me off completely and i wanted a refund, and she walked away turning her back to us whilst in the middle of the conversation; the little minded, ignorant and rude spoilt pathetic kid. Worst service and customer care skills we ever experienced in the in the catering in the north east. Only talent she really wanted to show was her skirt lifted so high up that her backside was virtually on show.....very...

15/8/15-Birthday celebration. Drinks above the norm and meals overpriced (small portions). For these prices I expected fine dining, good service and surroundings but poor service and long delays gave poor impression. Waited over 1 hr for meal then we had to wait 45 mins before we caught a member of the service staff to take away the plates and to order dessert. About 5 mins later another member came and asked if he could take our dessert order!!!! I said it was taken 5 mins ago. Then 20 mins later the desserts for 5 arrived and the spoons were left on the table - 4 dessert and 1 soup spoon!!!!!!!! Throughout the meal we were sitting directly in the strong sunlight from the setting sun.No blinds or screens available so it was very uncomfortable sitting in the strong sunlight. Complaint was accepted by manager who addressed it in a professional manner by reducing the bill. He said they were grossly understaffed. Other customers were complaining about the lack of service but the hard pressed staff were too young and inexperienced to cope with the volumes. It seems that management are willing to accept customers at the expense of poor service. Sorry but we will go to other...

I moved local to the pavilion few years ago and i was so happy when i found this beautiful place. First time I've been with a friend i absolutely loved it. They had this amazing sharing platter that was delicious. Always very busy and great atmosphere. Every visit after that just went down hill...☹️ the platter that i loved so much was different every time we had it... one day we were told they had problems with the chefs...holidays...short of staff in the kitchen.... long wait....till came back and it was off the menu☹️ but tonight....(20th feb) it was TERRIBLE!!!! My husband had the steak and ale pie saying that was served with green veg and roast veg and literally had 4 tiny pieces of veg together on it ( very pathetic), my king prawn kebab was not only tasteless but definitely not what i had before. I don't know what happen but please bring the delicious food back. I really want to come back. It's a BEAUTIFUL pub, lovely location and nice clients and I'm sure it will still do well but definitely changed for the...