Domino's Pizza - Castle Donington — Restaurant in North West Leicestershire

Totally disappointed...as a lactose intolerant suffer I was pleased to see they are now using vegan cheese...when asked if they could use vegan cheese on a meat pizza...you would have thought I would have asked them to break the law as it qas a total blank no no proper explanation as my vegan pizza was handled the same way as my my mates normal pizza..same style tray, same oven so what's the difference???... so they cater for meat eaters, they cater for vegans and even gluten free but they cannot cater for the people in between...never again will I be trying domino's...I'm sticking to the smaller independent...

I tried to place an order on just eat, waited 10 minutes past the predicted delivery window, the order said delivered, went to check at the door and nothing was here, then came back to an update that the order was cancelled. Wasted about an hour and a half now i have to find food elsewhere, utter bollocks. They said the reason the order was cancelled is they wanted to call me about my order? Just deliver my damn food. Edit: Tried calling the resturaunt for help only to be hung up on after 5 seconds, called again in case is was a mistake again hung up. Shocking service, utterly...

Arrived at 22:45 on a Wednesday and politely asked if they were still open. David glared at my and reluctantly walked over to the till and simple said "what would you like". Placed my order and without even looking at me David said "£9.99". It was clear that they had already broken down the preparation area and my presence was not welcome. I've worked in customer service based roles all my life and this sort of service really frustrates me. I get that I may have been the last customer of the night but ultimately, the opening hours are until 23:00 and I arrived 15 minutes...