Bengal Tandoori — Restaurant in Northern Ireland

Have been attending here for a few years always found the food great and staff lovely. Upon my most recent visit my opinion has changed massively. Once seated before being given menu we were asked if we would like popadoms we said yes as in pass these have been given to us as a gesture. There were 3 of us so given 3 popadoms only one off these were eaten. I asked for extra garlic on my order. So when the bill arrived we were charged 5.70 for 3 popadoms and 1.90 for a little extra garlic so I questioned this to be told that it's one popadom per person and charged each so works out at around 1.90 per popadom shocking price I also asked about the garlic which if I had been told at the start it would been extra charge I would been fine with that. Back to the popadoms I then asked well since I have paid for 3 can I have the other 2 to take with me the waiter went into kitchen came out and said they were already in bin so no I couldn't have then as they didn't have any now bearing in mind it was only 7.30pm so plenty hours left off opening but told didn't have any. I said u have charged me for 3 so I'm intilted to the other 2 at this point his phone rang and without even saying excuse me he went on to answer the phone to me this is very rude customer service. He then went in to kitchen return and said I couldn't have the other 2 I paid for but and I quote "Did i want him to get them out of the bin !!!" I was gobsmacked that I was even asked this at this point only who i asmuse was the manager came flying out off kitchen and started shouting at us about not paying for something we had eaten to which my reply was I'm paying for the extra garlic but I shouldn't be paying for the popadoms that I hadn't eaten and more so that I asked for the other 2 and refused so he's expecting me to pay for something I hadn't eaten. I used to really enjoy going here with my family and have also told family a bout it to which now I would tell them to avoid . It is alot dearer also with smaller portions to what u used to get and the staff were lovely but now they are rude and there was new member off staff who was clearly being trained but made u feel uncomfortable as while the male waiter ran around she stood behind counter watching every mouth full we were eating. I would recommend everyone to avoid here or if u are going only order popadoms for people who are going to eat them and also watch ur bill for extras added. The manager need to learn some manners as all he done was shout in my face when I was speaking to him at a calm and respectful manor. We said we wouldn't be back to which the waiter replied " with customer like u we don't want u back there's the door u can leave through it ". AVOID THIS RESTAURANT. We travelled from lisburn to here so it's not like it's just around the corner for us to be spoken n...

Been going here for about 20 years and found a good combination of starters and mains over the years. Have had some great meals and memorable evenings here. However, tonight my meal was disappointing. Although it was tasty, there was very little meat in my mixed tandoori starter and my lamb rogan josh and my daughter's chicken korma was laced with cloves, I thought korma was supposed to be tasty and mild. I mentioned to the waitress that the food was not as good as it used to be I asked if they had changed chef or something and she said no, it's been the same chef for 20 years. We paid our bill without quibble and left a tip. On reflection, there was just one other party of three and only three takeaway customers during our time there this evening. This is unusual in my 20 years of visiting one of the most flavoursome Indian restaurants I look forward to when visiting Northern Ireland. I'm sorry to say, I probably...

Food was absaloutly delicious! Best Indian food we have had in a long time. Young male waiter was very helpful. Went for a birthday dinner and pre booked table a few days in advance. The only let down was they had no prosecco, we then tired to order the cava only to be told from the manager that we have to let them know in advance when booking that we wanted prosecco. Now I strongly recommend you remove the prosecco from your menu because surly if we want have it on the night.... Without ordering in advance it really shouldn't be there. Felt this was only a cope out because they...