I ordered a pizza from dominoes Armagh last night and when I went in to collect my pizza it was like a stampede, there was no queue and no one could get to the desk to collect there order there needs to be some kind of formation especially for a Saturday night when it is hectic. When we finally got to the desk 20 minutes later the woman at the desk was extremely ignorant we told her our order name and she shouted āFinallyā. Then I asked for three tins of Fanta so which I was told youāre going to have to come back and order it which I thought was outrageous as there was no way or ordering with the stampede. Not to mention the food was cold and the garlic bread pizza had tomato base on it ? I understand it can be busy at times but there is no need to be rude and if you canāt control your emotions you should not be working in a customer service job . I got a voucher to make up for this and it doesnāt even work. I rang to use the voucher and they told me It can't be redeemed over the phone so I tried on the app and it didn't work. I rang them again and I was told I can't use the voucher, I then asked to speak to the manager he said his name is victor. I am absolutely appalled by the way I was spoken to it's a shame that I have to email again. He said I need to come in and try to redeem it I said I can't that's why I'm ordering over the phone he then started to raise his voice at me saying that I have to come in which I said I donāt know what the difference is with coming in and ordering over the phone as itās the same voucher code. He then started to shout at me over the phone which all I heard was laughing in the background whilst he was screaming down the phone. You seriously need to consider who you hire and who you...
Ā Ā Ā Read moreWatched my pizza box sit under the light for 8 minutes, I asked the foreign girl if that was for me, yes it was... I said that's bound to be soggy and cold, she replied it's a heat lamp..
I don't know what the manager is doing but they have managed to run this place into the ground.
Not one Irish/English person working there...
Prices are all over the show, the app is expensive.. Collection is £10 for a large pizza (Good).. delivery is £3.. so £13 delivered right? Wrong, £17... math ain't...
Ā Ā Ā Read moreThe worst experience I have ever had from a takeaway. We rang the order in and we're advised it would be about 45 mins. 1 hour 45 mins later we got a call back to say it was on the way (we are a 5/10 mins drive away). 45 mins later it finally arrived. Freezing cold and uneditable.....I called back to advise them of this and they advised they cannot provide a refund with card they only take payments. I have to drive in to get a refund. A regular customer as a business owner, find that this level of service...
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