Ground Espresso Bars — Restaurant in Northern Ireland

Walked into this cafe on my way through Cookstown, having been told they serve the best coffee here - they really do. Since I'm the first to leave a review, I'll go over a few things I love about Ground:

• fantastic, helpful and happy staff, ready to help out with anything • very good wifi connectivity • hot, tasty coffee (ask for a to go cup to keep it extra hot) • delicious looking freshly baked goods • clean toilet facilities • spacious café, big tables and very comfortable seats and couches(!)

Extremely satisfied with their customer service. They have a couple of other Grounds around Northern Ireland which I haven't been to, but if I speak solely for Cookstown I'd say, if you're looking for the best coffee vibes -...

Witnessed the most disgusting behaviour from a staff member towards an elderly man, to the point that I refused to spend money in this place and left. A young female member of staff (brown hair, tattoos on both arms) was serving an older gentleman, he was simply asking for a knife and sauce, she went in to the kitchen in a temper and slammed the knife down that abruptly that everyone in the que could tell she was annoyed over this simple request. When the man asked for sauce, she purposely ignored him and upon asking again, she replied very aggressively. Everyone in the line was shocked at the total disrespect to a customer. This is not how you...

Was in ground coffee today in cookstown @ 2.30 pm nothing I ask for was on the menu no soup no sconce no bacon sandwiches. Got sausage roll . Ask for red sauce they had none asked for salt they had none pleas what cafe That sells hot food does not have salt. I just thought what was the point in opening. Very very disappointed as I brough my sister which had never been b4 passed so many different place which I knew to be very good. she defo not going away talking about this place in a good way. Sadly...