Ordered food went up to collect . I would never be rude to anyone . The girl handed me each plate separately and paused so I very politely said there’s a portion of chips . She told me she had one pair of hands When I told her I thought that was extremely rude she tried to tell me she was joking . The food we have eaten before and returned for more . So to the restersunt I apologise for the poor rating . But the blonde girl at the till was rude and I think she thought wouldn’t challenge this . And looked like she realised she’d messed up . This is extremely poor customer service . I was in great form and chatting to another customer who witnessed it . I’m still here enjoying my good but left upset at this unneeded exchange I was about to compliment her on her lovely blonde waves extensions . Very pretty with a...
Read moreI ordered a pint of beer and large white wine at a cost of £18.09. It was only later that I realised the wine was a standard measure. I mentioned this to the staff, who then informed another person, who I assume was the manager. I explained the situation and to sum things up, I should have pointed out the mistake at the time. I'm not a wine measure expert and it was only after my wife said later, "why didn't you get a large measure" that I realised the mistake. I was made to feel like a fraud and a liar by the 'manager'. Most other establishments would normally say along the lines of "you should have said at the time, but on this occasion we will give you a small glass as a token gesture". I will avoid this bar like the...
Read moreFed and watered sold me a "filled soda" containing one slice of taste free bacon and a half sized, mud-quality sausage. The fried egg was over done. For the pleasure of doing so they charged me a bloody fortune.
Staff member Paul C. When asked "Wow thats more than expected, how much where those drinks?" Felt in his customer service wisdom, that when asked for the price of an item, the correct response was to roll his eyes, sigh, espout "its the aitport mate" then quickly walk away so that follow up questions could not be asked.
When asked for a reciept, Pauls responce contained a similar level of guile.
Tl:dr. Rubbish, bland food dressed to look fancy, for three times the usual price, and cheek from staff. Its the...
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