Subway — Restaurant in Northern Ireland

Not good at all. I'd probably go as far to say it's the worst eating establishment in Limavady. Which is a shame, as it was quite good maybe 10 years ago at this stage.

Now the food is not good, nowhere near as good as it was, but that isn't even the biggest issue. Other people are correct in the staff being apathetic towards hygiene protocols. Not once, but twice in the more recent times I have visited, a member of staff (who was preparing my order) stomach was protruding all over the sandwich. Revolting. Didn't want to say anything at the time, out of politeness, but it happened twice and rest assured those sandwiches went straight into the bin. Waste of food, waste of money. Why is the hygiene authority not doing something about this?

And secondly and again, other people are absolutely correct when they say this. The customer service is appalling. It is one person in particular (and if you've come across this person you will know exactly who I am talking about) and she is the rudest, meanest, nastiest individual I have ever come across. Not suitable for any customer facing role, but get this - I believe she is the MANAGER! Definitely would be gone day one, if I owned the franchise.

So yeah, revamping the interior, as they have done in the last year or so is really only throwing money into the wind, if you don't address the root problems - surprised...

I usually love coming here, but I was appalled by the staff's lack of food hygiene. During the hot weather, two staff members (who looked so uninterested and genuinely couldn't care less) constantly left the glass cover that protected the food open and flies constantly crawled over the meat and sauces. This was when there was no crowd so there shouldn't have been any excuses! The two staff members were hiding in the kitchen, one was scrubbing the same spot of the floor for nearly ten minutes and one was so unaware and never thought to look out to see if there were any customers for at least ten minutes. This whole time the glass cover was left open and several flies crawled over the meat. Pure disgusted about the thought of flies potentially laying eggs and contaminating with the several diseases they carry I won't be back for a long time. The usual staff are genuinely so lovely and care so much for the hygiene of customers but the new staff they're employing are ridiculous and...

I would absolutely avoid at all costs, food is standard subway, but it’s the customer service that is truly appalling, I was in on sat 16th dec, and it was a lady with blonde hair serving, she was very unpleasant, to begin with when I asked if I could get a cookie she sighed as if this was a huge issue, then she assumed I was paying by card without asking, once I stated I was paying by cash she sighed again and slammed off the card machine, then when I asked for a bag she proceeded to sigh again and has the most horrible manner! Not once did she say hello or thank you or snything, once I paid she just walked away without speaking. I then proceeded to say could she be a bit more pleasant, she walked off into the kitchen area. Unsure if she heard me but to have my 5 year old view such terrible manners! I’d definitely take custom elsewhere as this seems to be an ongoing...