Went here today for the first time, with a friend for a coffee. Initial impressions were mixed - it felt like a workplace canteen; noisy, clattery and generally had an uneasy/uncomfortable atmosphere. I was for leaving straight away, but she wanted to try it. The table service was a nice change.
I ordered a "latte without any froth" as I detest the stuff. Ten minutes(!) later it arrived, with about 3cm of froth. It was also lukewarm, so £3.50 down the drain right away.
A few minutes later the place literally filled with smoke - it smelt like burnt toast, but the staff said nothing; no explanation, apology or anything to reassure us. Some other customers looked alarmed and one woman quickly ushered her two children out of the place and left.
Not impressed with this place and wouldn't...
Read moreBased on my personal experience, this place felt very unwelcoming towards people with a foreign accent. The way I was looked at and served made me feel uncomfortable and discriminated against. The level of service was also very low – the waiter even went down on their knees to take the order, which I found strange and unprofessional. The food was not too bad, but overall the experience was very disappointing. I would not recommend this place, especially if you are a...
Read moreA truly wonderful lunch experience. The staff couldn't have been more accommodating and helpful. The food was delicious and so well presented. I spoke to the owner, who was working alongside the staff clearing tables while talking to customers. BLT is a breath of fresh air in the...
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