Had my wedding reception in the marquee here do not do it! When we was shown the marquee we wasnât shown it in great detail we stood near the doors looked in and had a conversation with the lady showing us and decided to take it! We paid ÂŁ1000 just for the marquee then ÂŁ120 bar staff then ÂŁ100 table cloths and chair covers then ÂŁ50 for a cleaner the day after the reception! The night before we decorated up and realised how bad the marquee was but I didnât wanna complain as my wedding was the next day and didnât have time to get anywhere else! There was only one table set up me and family members had to do all the other chair covers and set tables was supposed to be done there there was no end of chairs piled in the corner which stopped the dj setting up properly there was mould all on the roof the floor is dipping and wet in a lot of places anyway we made the best of a bad situation ! We stored our food there the night before ext! Got there the day of the wedding admittedly we was a bit early but they was made awear this might happen the chairs and everything were not moved the top table was not set up like we had asked ext we had to wait in the main bar till this was sorted then bar staff complained aa poppers were pulled in there and it made a mess like a kids party apparently! We got into the marquee and there was no card machine for drinks at the bar the poor bar girl had to sort this herself even though management said it would be sorted there was supposed to be a fully stocked bar which wasnât the case everyone had to keep leaving to go in the main bar for drinks the marquee was freezing with no form of heating in there lights didnât work in the roof! The food when I asked for it to be brought out which I had said was clearly labeled didnât get brought out properly and when they did I had to stand with guest and take all the lids off as they was all just sling on the side! Half of the food didnât even get brought out the cake ended up with bugs on it and the table it was put on was covered in mould! The marquee leaked and my dj was wet and had to move equipment as water was coming through! And now since this everyone in the family has been extremely unwell 3 people have ended up in hospital and it is now in the hands of a lawyer to get our money back and compensation for us we gave management the chance to pay us back ÂŁ500 but they refused and told us to go to court all bevayse they donât care because they are leaving rhe pub in dec ! I will be making sure with my lawyer that this is delt with and that the management who are in charge will be the ones paying us back for this! Do not use this pub for any...
   Read moreW O W. This was my first time visiting Gibraltar Gardens. My partner had been before and rated it, she had seen on the FB page I believe about the new outdoor PODS and we were amazed by them so here we are!
I have austism and it makes me anxious especially when going to somewhere new. With the virus my anxiety of course is even worse now. But the pods were AMAZING and exceeded my expectations!
The staff were lovely and we were shown to our pod and welcomed inside. Inside it was so lovely and toasty, a realistic electric fire was preheated ready for us. The table was layed out lovely. There was a beautiful fluffy rug. The pods even had a chandelier which amazed me and just topped it off for me. Our pod was situated right under the most beautiful tree that was lit up aswell.
The food, amazing. Portions were perfect, huge in fact. Food was just devineeee. Cannot fault it at all. Considering we were outside in a pod the staff did not forget us and we was still checked on regularly to make sure we were ok and to check we was warm enough. (fire could be turnt up but it was toasty enough for us).
The staff who was looking after us kept apologising because the only way in and out the pod is via a zip, and obviously when carrying food you can't bend down to unzip the pod so they had to ask us to unzip it which we didn't mind at all, I can see it may bother other people (Karens), but luckily we aren't Karens. They said theyre still working on that, of course the pods are new so it's all trial and error. I did think of one way to help them here, if the staff read this of course... Behind the sign with the pod number you could place a table or unit of some sort where you could briefly place the plates so you're hands are free to unzip the pod đđ
Overall experience, I want to come back already!...
   Read moreHello to the people wanting to look at reviews. I was a regular at the pub (very well known to other customers and staff members including the owner Tony dibbens). I thought it was only in the best interest to let fellow future customers know the truth about this pub/restaurant. To most it seems a lovely pub and very welcoming, most of the staff are lovely and so are the customers. The main issue with this pub is the bald headed pr*ck who runs the place. Me and many other customers have seen this man abuse staff and customers when drunk.
The man is a raging alcoholic and has been telling us regulars that him losing 5+ staff members in the last month was due to him sacking them all due to financial reasons. But the truth is that they all quit on him because of his appalling behaviour by mentally and psychically abusing them. From what I gathered and looking back at other reviews something or someone needs to give way to let a new owner take place.
All the bad reviews have truth behind them and are in no way an exaggeration of events that have occurred. Iâve also seen some Facebook posts recently about the Gibraltar gardens and Tony specifically that seem to be on the same wavelength as the rest of the google reviews and have mysteriously disappeared. I base this on Tony wanting to cover his tracks and I felt someone else needed to speak up about what is happening inside the pub and so here I am.
I would advise anyone who would like to book and event here to look for another place to hire due to the ethical side of things. Iâve also witnessed the owner of Gibraltar gardens pouring house vodka(romanoff) into the Smirnoff vodka bottles whilst sat at the bar...
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