At last an authentic Indian Bangladeshi , Pakistani restaurant that serves authentic food that are not micro meals . Proper servings not tiny tin trays . Very newly opened, great staff and proper food. Check out the pics does your regular Indians food look this good ?
Revisited 18/11/23 on a very busy Saturday night . Absolutely stand by this review and it is in no way written to cause issue to the restaurant just to give you heads up that things have slid quite a bit from our first visit . You refer to costs of items I claimed are wrong I may have got exact cost slightly wrong but shredded cucumber with a blob of yoghurt on top is not riata as for “ Asian salad” chopped tomatoes shredded cucumber and diced onion is not that . I absolutely refute the timings I had to ask a number of times about the food and it was an hour before we got served ! I noticed you observed I only had water ? Is this not normal for eating a curry ? In no way have I anything against you or your restaurant BUT. When things are wrong like sitting us against the toilets when other tables available and not one person said Thankyou or goodbye as we left again my experience from the first time we went had changed . Now please look at my other reviews many from Asian countries and they have been open decades not 12 months and they aren’t looking tired it was an observation one that made my family say don’t bring us here again ! I stand by every word . It’s my review and totally honest . You don’t like criticism then sorry . You will always be busy due to location but far better places to eat . You won’t be seeing us again . And as you can see we eat out a lot ! Unfortunately things appeared to have slipped a bit … owner friendly but rest of staff non existent. Cutlery dropped on freshly cleaned table like you are in a cafe the place itself is starting to look tired but now the food poppadoms £1 each and chutneys £3 that’s over £10 before you start ! Ordered the tasty lamb staff curry I have to say it was tasty . Daal ghosht also spot on . Now the not so good the butter chicken tasted nothing like it and had a taste of sugar and desiccated coconut definitely not butter chicken very disappointed the so called desi salad was micro diced cucumber tomatoes and onion with a bit of coriander! Almost £4 was extortionate. The Riata should be natural yogurt spices mint with diced tomatoe cucumber etc , what was presented was a bowl of finely sliced obviously by machine cucumber with a blob of yoghurt on top and again over £4 is ridiculous I queried it and they offered to change it but all they did was stir it begrudgingly once . This isn’t riata . Rotis cooked ok . Chicken byriani tasty but bland sauce it came with was left well alone . Overall bill of £72 and we drank water ! Expensive and the food has gone downhill I am afraid . Disappointed we paid and left not one of the staff said Thankyou goodnight etc just ignored . I didn’t tip as service was I am afraid poor we arrived at 1845 and got served 1950 I understand you are busy but that’s far too long to wait . I always give honest reviews but I am afraid not the same as it was when opened . Rammed full but I’m guessing most curry houses are Saturday night but this is one very much off my list . A picture says a thousand words last photo is the recent visit and the others from the first visit...
Read moreThis was my first visit to Saffron on the recommendation of a friend. The online ordering was simple and easy to manage with a choice of time slots available. I turned up and told the staff I had come for a collection. I was asked my name and was shown to a seat. The restaurant was very well decorated, and the staff were smartly dressed and welcoming.
The restaurant was fairly busy, and there were already people waiting, so I wasn't sure if my order would be ready or not, but there was no indication given by the staff. After 20 mins of waiting, I was asked for my name a second time and asked if I'd like a drink while I waited. The waiter then said it would be another 5 minutes. My order did eventually arrive around 25 minutes after the time given online - which wouldn't have been a big deal if it had been communicated when I arrived, but to just be left sitting there was a little disappointing.
The food itself was mostly good. I had a mixed starter - two pieces of chicken tikka, an onion bhaji, and a seekh kebab. The chicken was lean and tender, but the tikka flavouring was quite subtle. Equally, the seekh kebab and the onion bhaji were nice, but the flavours didn't jump out.
The curry I ordered was tasty and a good portion size - I'd hoped for a little more spice, but it was still good. The keema naan was lovely and soft and had a great flavour, but I felt there could have been a little more keema in it. The chana bhaji was well cooked, but "lightly spiced" is an understatement - I'm not sure it had any spice. Similarly, the Tarka Daal was very lacking in seasoning. I know lentils are not the most exciting food, but it's definitely possible to elevate them, so that was a little disappointing.
If I lived a little closer, I would give it another go quite soon - perhaps on a quieter night - but as it's a 25-minute drive each way to get there, I don't see myself making a special trip there, but if I'm in the area, I would try it again.
Overall, a lovely restaurant with pleasant staff and quality food - just a little lacking in seasoning/spice for me (not that I want REALLY spicy food, just something with a bit more punch). I would recommend it if you are nearby - especially if you like...
Read moreOrdered some food to collect. I turned up on time to pick our food up and waited 10 mins or so with no communication on how long it would be. I had to be somewhere so said I will come back in about 10 mins. When I returned, I still had to wait a bit longer. I finally got my food home and when I opened it up, the rice I ordered was missing. Its only just over a 5 min drive and yet much of the order was cold. When I phoned up telling them about the missing rice, I was asked to go back for it. I said no, since I had already wasted plenty of time waiting and our food wasn't exactly hot as it is. Ideally they should take the hit for their mistake and bring it over themselves. However their solution was that they will "sort something out next time" but there's no chance we"ll be returning if that's the customer service they are offering, after making their own mistake.
Also the bag and both curries were extremely oily, taste wise they weren't bad but the oil was beyond overwhelming. So overall a disappointing first experience and wouldn't want to go back after that. You can always expect some problems with such a new place but there was too much that went wrong in the end, and it wasn't made up for by the customer service. If they had just made the quick drive over to make up for it themselves we would have maybe gave them...
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