As a party of 4 adults we went for lunch, having booked for 1pm. We all had different experiences with the food, hence the 3-point overall score. One meal, the steak pie, was rated very good; two meals, lasagne, had obviously been heated up in the microwave, making them extremely hot (burning tongue hot) & very dry & hard around the edges. The final meal was braised steak. The meat looked lovely, but in fact was extremely dry & stringy & a good portion had to be left. To give credit to the chef, we were told he was not happy with it & that meal was refunded. Where we were very unhappy was the service. Our waitress was very friendly, but we were sat with the menus for a long time before our first course order was taken. Once finished, we then had a long wait before anyone came back to the table so we could ask for the dessert menu. These appeared & we were again left to wait for our order to be taken. During this time most of the diners were leaving & eventually we appeared to be the only ones left. We were sat in a corner in the window. It wasn't until a different waitress came to start cleaning the table behind that we were able to order. As she took our order, at the same time she told us the restaurant closed at 3:00 pm. It was now 2:45 pm. We were all taken aback by this rude comment & the unnecessary way in which it was delivered, especially as the time situation was entirely brought about by themselves & their poor service. The two desserts, sticky toffee pudding & custard (which were very nice), one cappuccino & one decaf tea, we're delivered by this second waitress. As we started to eat & drink the lights started to go out!! The men were able to finish their puddings, as they were only warm, not hot, but the ladies were unable to finish their drinks as they were very hot, especially the cappuccino. We felt extremely rushed & it was an awful end to having a meal & catching up with friends. On leaving there were only the two young waitresses visible by the bar, & as we were saying our farewells outside, they followed us out. All the above totally spoilt the...
Read moreTerrible! Wouldn’t recommend to family and friends (in fact just the opposite) and we will certainly not be going there again. My friend and I went around 4.30/5pm on a Saturday evening recently. We hadn’t booked. There were some people sitting at the bar chatting to staff and maybe 3/4 diners. We waited for a member of staff and explained that we would like a table for two and that we hadn’t booked. Independently of each other we both felt as if we were putting this person to a lot of trouble because of how he was with us. It certainly wasn’t welcoming and I felt then like saying we wouldn’t bother. We ordered one of the ‘specials’ - sea bass with garlic king prawns at £15 plus. The guy took our order and we each had a drink from the bar. Our meals arrived with chips and veg. The chips and veg (broccoli) looked and tasted like they had been cooked from frozen in a microwave. The fish and prawns were just ok. Nothing was ‘special’ about this meal. We both ate the fish and the prawns but left a lot of the chips and broccoli. The member of staff who took our plates away didn’t ask us about our meal. Maybe she realised from our plates that we hadn’t enjoyed it. We paid and left. It was such an unpleasant experience. It was my friend’s birthday and I was visiting to look after my elderly mother who had recently been discharged from hospital. We didn’t want to enter into any kind of dialogue with staff who didn’t seem to care we just wanted to leave and put the experience behind us. However on reflection other people should be made aware and therefore this review is made for them. If the staff can be bothered then maybe they will reflect on how they deal with their customers and improve their...
Read moreWe have the pleasure of visiting different pubs every Friday, we had to wait to book as the week before it was fully booked so we had pretty high expectations especially reading the previous reviews, the service is quick but very formal not much in the way of smiles and politeness , the food was bland, wet warm lettuce not fresh and crisp as it should, chips are oven chips not fresh potatoes, beans had a film were they had been sat under a heat lamp or something, never asked if the food was ok during or after our meal,the starters I had was pea and ham soup which was very poor although my wife had the pumpkin and carrot soup which was slightly better to be fair, the atmosphere is full of locals hardly anyone under the age of 65 it did feel like a posh co-op waiting room or residential home, cleanliness is average although wiping my finger on the blinds did leave dirty black mark on my finger, unfortunately we won’t be going again as the price is very much similar to other venues which unfortunately are...
Read more