La Dolce Vita — Restaurant in Rochdale

Absolutely disgusted!! I’m a 65 year old disabled man. I Ordered pizza of Just eat who sent me the update my food was being prepared. I then received a call off La Dolce Vita. “ sorry you won’t get your food the kitchen is closed” so because they cancelled my order just eat thinks I received my pizza and take my money. Four telephone calls later being promise it will be sorted I have to go in person to the restaurant and ask for money back. The staff don’t know what to do the chef comes out (very nice man) explaining he had told the owner several times about issue I had raised but he had done nothing. He refunded the £10 to to which I say thank you . He also by way of an apology offers a free pizza next time. I thank him very much and leave. 11-25pm the same night I’m in bed I get a withheld number call I answer thinking it’s an emergency! The man I now know to be the owner is screaming down the phone abuse at me saying I had been in the restaurant and threatened the staff (physically impossible) I was totally gob smacked shocked and very upset. The man did this twice as I felt threatened and hung up. How can a disabled customer who had a genuine complaint that was clearly being ignored be the one who is in the wrong? I am disgusted and will never ever use the place again. Not only did the owner try to con a customer but then uses verbal bullying to try to shut the customer up. I will make sure I let everyone I know how you value...

Absolutely disgusting . To anyone considering using the delivery service I strongly advise against it. Sunday evening was the 2nd time I’d tried it , the first time we ended up collecting it (always give a 2nd chance though as we can all have a bad night!), … however it was the same again . Continually receiving updates pushing back my delivery time slot. I would not have placed the order had I known how late it would arrive . After an update saying ‘hope you enjoy your food’ and still not having received it I tried to phone the restaurant but it was constantly unavailable. When the food did arrive it was in a sloppy paper bag , barely warm and the Tiramisu…which had been placed on top of the warm food … was simply a mushy mess!! And had to be thrown in the bin! Disgusting ! The delivery driver was embarrassed and advised that he had just collected it and in that state and that I wasn’t the first late order that evening . I requested a refund which you have to do through Just Eat … only to be messaged the next day with a reply from the restaurant saying there would be no refund , apologising for the delayed order and hoping I’d enjoyed the food!!!! I have photos of the food on arrival which was 💯 unacceptable. Will definitely not be giving a...

As harsh as this may sound, this was the most terrible food I have ever had from any restaurant/takeaway. Being Italian, I'm always a little critical when trying Italian restaurants in the UK, as I've grown up on the real deal, but decided to give this place a go with an open mind.

I ordered their Caesar salad and fried calamari, which were appalling. The calamari was severely undercooked, coated with tasteless, soggy batter. The Caesar salad was meant to have romaine lettuce, but used instead spinach leaves and didn't add any eggs, which were meant to be included. They used the same 'dressing' for my salad, as they did for the calamari's dip - it was completely drenched in it. The croutons were massive, soaked in oil and somehow dry/burnt at the same time. The chicken was very dry and sparse. Both went straight in the bin. Never again.

The only positive I have to say is that the lady who delivered my food seemed...