So firstly I want to thank the waiting staff and the host, they were superb and very attentive. What did let the experience down of our festive Christmas 3 course lunch, was sadly the food at £20.50 per person it does represent good value for money however as you can see the presentation and quality of the food served in our opinion was woeful. The Prawn cocktail starter was just terrible with zero thought or care given to the items on the plate. Our Main course was brought out and we had ordered 3 Turkey Christmas lunches but we got 3 portions of Salmon ! So that had to be sent back, when the correct food was eventually brought out it was effectively ruined by the over seasoned and way too salty Beef yes Beef gravy that was liberally doused all over the food. Put the gravy into a gravy jug and let your customers decide how much if any gravy they want. Now don't get me wrong as a Rochdale lad I absolutely love gravy but this was even for me, way too salty and clearly made with beef stock. When this was pointed out to the server she did send feedback to the kitchen but they swore blind it was turkey gravy 🙄. Our desserts of Christmas pudding were very nice and in fact this was the highlight of the whole meal. I would have gladly paid more for this supposedly special meal and we expected more from this establishment. If you are attending on Christmas Day for the same menu that is priced at £105 per person I wish you the...
Read moreThis is an updated review after my visit last week, in which I wasn't very happy with the service or food. David Wood, General Manager, took the time to contact me and invited me back again so that they could make amends and improve on our last visit. I'm very happy to say that the service of all the staff was excellent, they were all very attentive. The food was excellent and they had taken into account my comments and made changes recommended. The steak was cooked to perfection and the prawn salad looked lovely in it's crystal bowl. I left the restaurant knowing that I will return. Thank you...
Read moreMy partner booked this venue for our wedding on in 2015! £500 deposit paid. We then unexpectedly got pregnant so asked to rearrange or cancel the booking, still more than 20 months before the wedding, plenty of notice and not a late cancellation. They have since kept our £500 and for the last 2 years plus we have requested the deposit back, but are constantly ignored. £500 is alot of money to us especially with a newborn baby who is now 18months old. Give these a miss they will do anything to not give you your money back, including...
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