Now only a carry out, I was hoping that this wouldn’t come up , we have been using B P for years, as far back as when it had restaurant at rear . However we ordered a meal last Saturday for collection, after repeating order 3 X times I was passed over to another person. Meal was well below passable my Thai red curry was more like watery soup ( just pieces of chicken/ onion) no pepper or baby sweet corn etc ) fried rice should have been noodles I should have cottoned on when asked for large or small portions , roast duck was dry. I complained didn’t get a response! A waste of £30 ish Can’t honestly say I wouldn’t use it again but this time very very...
Read moreOrdered from here the other night. The food was awful and the customer service was disgusting. I had to return the meals back, which they were refusing to refund me at first. The staff are extremely rude, especially the young girl with the glasses. She seemed like I was bothering her when I called to complain about the food, saying 'what do you want me to do about it' and then hung up the phone when I asked for them to collect the food and give me a refund. They don't value their customers at all, only interested in...
Read moreOrdered food Saturday night after an hour I called to enquire about order, told it was with driver, another 30 mins passes and same story, and quite rude on phone, so 2 hours 15 mins later another phone call to them, now I'm told there's no food and they can start a fresh order, so food was cancelled and a Saturday night ruined by Beijing palace, certainly won't use them or recommend them to anyone, and 4 emails later and 6 days to get my refund, absolutely shocking, keep well clear...
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