Burger King — Restaurant in Scotland

Absolutely disgusting. Listen to the other reviews and AVOID

food was 45 minutes later than order time. Chips were stone cold and vile. Chicken royale with cheese was hard and had no cheese on it. Food was insanely old and awful. Husband ordered a large meal and received regular chips. Drinks came without straws and tasted absolutely foul like watery syrup.

Tried calling 40 times in the past 20 minutes and no one answered. The first time we called to check where our food was someone did answer, a young lad who took the brunt of every call but the sounds of it whilst a female in the background was just asking him questions about my call instead of taking over the call.

Will be making a proper complaint.

Avoid...

I have just experienced the worst bit of customer service in my life, I was standing in the line with a group of friends and family everyone got served Barr me! They collected there food and I was still left standing there waiting to be served for at least 5 mins whilst the staff chat amongst themselves, then the worst part was a family member came up and ordered again and I was still waiting to be asked what I wanted! No excuses really because I was standing over the counter so I’m baffled to how they went to him and asked what he wanted before asking me! Do not recommend this...

The worst BK I have ever used. Haven should get them out and get a business in that wont take customers for granted, food never arrived so I then went to collect it and it was stone cold. Told them to make it fresh and they sneakily went away and gave it a re-heat which I noticed when I got back to my caravan. Staff member couldnt even look me in the eye.

STAY CLEAR, you would be better ordering from somewhere in Ayr and having someone cycle to deliver it, as you might have a chance of it appearing...