Cafe Alba — Restaurant in Scotland

Have used this cafe a few times. Nice and clean and food good. Coffee so so as suggested by another reviewer. However on my most recent visit of the two staff who it seems were supposed to be serving one was more interested in her phone while the other was behind the counter while I was waiting to be served. The one behind the counter seemed to prompt the other one that I was waiting to be served at which point she muttered something I didn’t catch,put down her phone and busied herself with some dishes or something that had been left on the table nearest her. At which point someone came in with a buggy that the one behind the counter seemed to know so she immediately went over and welcomed them in and paid attention to the child in the buggy. I looked over and the other one was back on her phone. Seems they were intent on anything else but serving me and while I understand that a young child in a buggy is infinitely more cute than I am paying attention to said child as opposed to serving waiting customers won’t do much for the business. I certainly won’t be back. The staff there need to realise the level of competition for sit in hot food and drinks there is in that area within just a few yards from their premises and that they can’t take custom for granted and maybe prioritise their...

Fantastic. Brought the family in after online orders which were always great, so dining inside the cafe is even better as it was a nice quiet morning on a good day. I do not understand any of these negative reviews, this cafe has some of the best food in the town. The Baxters cafe, that was a run down back end place you'd find shut down at the back of the barras. That was the worst place in Airdrie when it came to cafes, I could make a banging fry up compared to that place, it's now gone. Cafe Alba is extremely clean and should be noted as so, it's a great place with staff that are down to earth. Thank you to John, who was serving us that day as he pushed my kids order first to make sure it was quicker. I've never had anyone go out their way like that in any cafe or hospitality based role. The negative reviews are thoughtless, I really can see the staff need to be appreciated and I think the owner should have consideration for the staff, if not even more as they are stand up people, if you want to experience the worst customer service in Airdrie, visit the post office and feel the hatred glaring at you WHICH is very obvious when you go in. Cafe Alba is a great place with stand up food. I only left food because I couldn't finish everything. A place that Airdrie needs...

Very poor service!! Came in for a takeaway coffee and a cake. Coffee very average, not anywhere as good as Cafe Nero and the raspberry crumble slice that I got must of been in the fridge for a few days as it was so cold and hard it tainted any raspberry flavour. Won't be back and will be getting my cakes from Christies in the future!! Save your money and go elsewhere, the pretty decor does not balance off the poor service and over...