Update 16/06/24
Our B&B has around 1000 guests a year, to whom we give recommendations (restaurants and take away).
For our guests we ordered 4 pizzas on 16/06/24 at 5:37pm with delivery at 7:15pm - 7:30pm (order number 880793114). The pizzas were delivered at 8:00pm, cold and rubbery!
We cannot afford to continue to recommend Copper Oven to our guests. We will remove the business cards from the counter and from the guest information in the guest rooms.
If the pizza wasn't so good, I would have given it one star.
Unfortunately, the service leaves a lot to be desired. Cooper Oven should only offer take away service, as it neglects the guest in the restaurant.
We ordered a starter and then a pizza. The starter was forgotten and the pizza more or less slapped on the table. We had to ask the staff for the missing cutlery.
The food was very good, but the empty plates were in front of us for at least 20 minutes. We would have liked to order another coffee and dessert, but after 20 minutes we had had enough.
As a B&B operator in Arbroath, we regularly pass on restaurant recommendations to our guests. Whether we can continue to recommend the Cooper Oven to our guests, we don't know yet.
Brucefield...
Read moreI had the pleasure of dinning here last night for the first time & everything was perfect from the phone call to book our table to the meal we had & the 5 star service we received ( I can't stress enough how important the service we received from the young man on front of house as he made the dining experience so much better) I had the Black Truffle, Sausage & Mushroom Pizza & as a person that only likes authentic Italian Pizza this did not disappoint & was absolutely amazing & the Chef absolutely nailed it ( I even told him so personally) I can't say enough about the young gentleman that took the booking, showed us to our seat once we arrived then took our drink & food order. He even took the time to engage us in conversation while we waited for our food which only took around 15 mins. The price for 2 pizza, cheesy garlic ( mozzarella to die for ) bread a beer & a cider was only £35 but I had to tip extra for the treatment we received & the amazing pizza we had the pleasure of eating. ( Once we left I called back to get the young gentlemans name so I could mention him personally in this review but the restaurant was closing & he was sadly unable to answer. Just amazing & highly...
Read moreHidden gem for the town. Up from the South coast visiting family in Scotland we were trying to find somewhere that would be really special for a family meal. This place did not disappoint. Proper Italian pizza with the best dough and crust I've had outside of Italy. The ingredients on the pizza were incredibly high quality too. Proper Italian meats, buffalo mozzarella that was incredibly fresh and creamy, unusual ingredients like truffle that you normally only find in high end restaurants. Nice selection of beers and wine too.
The pizza oven here is imported from Italy and it's beautiful. You can watch the pizzas being made from the best table in the restaurant. The restaurant itself is really stunning inside with nice lighting and smart bathroom facilities.
The staff were very friendly and helpful but just one bit of advice for the young servers you should wait for everyone to finish eating before you start clearing others plates away.
I was really surprised that the place wasn't busy on a Friday night. Maybe the location being a bit tucked away.
Many thanks and good luck for the future. I only wish I didn't live at the other end of the country but I'm sure my family will...
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