Cosy corner cafe — Restaurant in Scotland

Whoever works front of house should stick to another hobby. Customer service is dire. No polite greeting; just barked at and told that every table is full before enquiring. The outside (on a sunny pleasant day) was open, however we weren’t given the option until we pushed it. And a rude response of ‘well if you want to ‘. This review is about the rude and unwelcoming behaviour. Also, ordering just two pots of tea seemed to send this ‘front of house’ in a tailspin because it took 30mins and another 15 to accompany the two cakes ordered at the same time! I like to think this was an off day, but we experienced the exact same thing the past two years… it’s almost funny except it’s rude. Maybe they feel they can get away with it, being so remote. But it’s just bad manners. Get a grip owners of #cosycorner of #balmacara just be better. Also, big shout out to the gal who actually cooked all the amazing food; she was...

My wife and I spent 4 weeks holiday in the area of Balmacara, (June 23) we ate on many occasions at the (Cosy Corner Cafe), and that is something we do not do if We're not impressed with the quality of food and service, the owners both chef/cook and front of house, prepare and serve well presented and very tasty food dishes from a good choice menu, and you certainly will not be disappointed in the selection of cakes, sweets, and coffee, roll on next year. Many Thanks to Cathy and Caitlin they are 2 special...

WHY have tables outside and prevent customers using them? Was not willing to serve me a latte to drink outside but I could have a instant coffee outside! Madness!

Zero customer service and unfriendly welcome. Wanted to sit outside as we had a dog and the sun was shining, but was refused as other people would expect to eat outside!

Would avoid this cafe. The two ladies running the cafe would benefit from a training course on how to deliver good customer experiences. I...