Primavera Bistro — Restaurant in Scotland

Service at the cafe was terrible. Made the mistake of coming here with my husband and daughter for a quick breakfast when we were in the area. We waited for 20 minutes for my daughter’s meal then had to ask for the coffee which they had failed to serve. The incompetence of the waitress was only matched by her rudeness when we asked for the bill. She snapped at my husband saying she was serving another customer. In actual fact she was having a conversation with the gentleman whom she appeared to know. Then I heard her say to him “ she is growling at me” obviously referring to me! I’m not in the habit of “ growling “ unlike the waitress, I imagine. In short if your in the area and looking for a quick bite to eat my advice would be to go home and avoid this place...

Table of 4. Ordered some food and drinks. Asked a young waitress explicitly for a pot of tea to share between my parents as it was quite a large pot and it would have been enough for 2 people, plus they didn't want too much caffeine. A different, older, white-haired waitress came back with 2 pots and told us they must have a pot of tea each. We informed her we only ordered one and and 2 would be too much, but she then pressured us to take it anyway even though the previous waitress who took our order said it was fine. What kind of service is this, pressuring elderly to buy more than they could eat/drink/afford? Ended up paying for a pot of tea we...

There are things about Primavera that I like, for one, the staff are always very friendly. However, the service is normally very slow and the prices are phenomenal. Take the goat's cheese crostini – near enough £9 for a piece of bread with two bits of goat's cheese and caramelised onions with a very skimpy, if not downright cheeky, portion of salad on the side. The quality of the produce also doesn't justify the price. It doesn't seem to be worth visiting if you consider that you're being charged restaurant prices to sit in the middle of a freezing cold shopping mall and not getting your money's worth into...