Saffron - Innerleithen (Authentic Indian Restaurant and Takeaway) — Restaurant in Scotland

I normally order from this takeaway once every 2 month and it usually has been great. Food is good and tasty and service is great. Tonight has been a bit different however as we had to wait over 45 minutes to collect a pretty simple takeaway order. I was advised on the phone that orders were pretty slow to begin with, 40-50 min wait, but when you have to wait another 45 mins outside in the rain after the advised time and other orders are leaving ahead of yours you start to think you've been forgotten about.

After waiting all this time we were offered a £10 voucher which quite frankly is wasted as we will probably not order from here again until we hear better feedback about reducing order times.

All that was needed here was rather than taking more orders, simply hold on and get through a backlog of orders who are waiting. I think also the problem was in the kitchen. Maybe short staff with coronavirus?

Either way. Not a happy customer but hoping it...

DO NOT GIVE THIS GUY YOUR BUSINESS.. HORRIBLE OWNER AND DOES NOT KNOW HOW TO SPEAK TO CUSTOMERS. We were up at Innerleithen for a weekend mountain biking and decided to get some food from this place. The owner spoke down to us and made us feel as though we couldn’t afford the food. The owner judged us and stated the prices are not what you’re used to paying, he pointed out the price before taking our order. When we asked the size of dishes he spoke to us with disgust. Little did he know we were 5 friends who own our own business that travelled up for a nice weekend of mountain biking hence we were not dressed smart hence he judged us. The owner has a huge attitude problem and he will not be there for long if he keeps that up. He’s sadly disrespected the wrong people and he will pay for...

Popped in of the off chance we could get a table. The Rachael and the staff were able to accommodate us. Our bad, we know how popular this place is and should have booked. We just had mains, the food was lovely, I had not realised it had been so long since our last visit. It was really, really, good to see that his place is still going strong, post covid. If you are passing this way, holidaying in the area, exploring Tweed Valley, Scottish Boarders, this is a very high recommended place for the finest Indian food. I am sorry there are no pictures, I did take one but it was of an empty plate, but I promise I was there again, and it was...