Montreal Style Bagels - Bakery & Café — Restaurant in South Hams

Sadly the experience didn't live up to the smell, which was what brought us in. We ordered to eat in and looking at the photos we should have ordered to take away. Eating in results in a 'make your own' type meal with a plate largely populated with salad leaves, and to top it off you pay a near 50% premium for the pleasure.

Edit: I appreciate the response from the owner, sadly neither I or my partner received the coleslaw and both came away wishing we'd joined our child in choosing the simple butter and honey option as the bagels themselves are nice... Additionally, something I hesitated putting in the original review was the choice of using an organic faux 'cola'. Our teenager asked for a coke and we were offered the alternative version, which we purchased. Within one brief taste (we all ended up trying it) I can not fathom how a food and drink business can offer what was in that can as a cola beverage. I'm all for substituting organic ingredients if that's your priority, I'll even be ok with the increased price of the quality is comparable, however the equivalent of serving me vinegar and calling it honey only leaves a sour taste...

Ordered 2 toasted cinnamon and raisin bagels with butter and 2 americanos with hot milk. Order taker kept confusing "hot" for oat but eventually got it although convinced I ended up paying the extra for oat milk. We were then served 1 c & r bagel and told it was the last one and what variety would we like as an alternative. We chose sesame a little surprised that we hadn't been asked this question before bringing 1 out. The bagel had clearly never been near a toaster as soft and cold. This was disputed when I took it back. We then, at least, had 2 toasted bagels. I had to go back inside for knives as this wasn't pointed out when I ordered. We slowly ate our bagels awaiting our coffees. Rather than wait for them to go cold we finished them still with no coffees. When asked bout the delay we were told they were short staffed but no apology. We waited half an hour for our coffees, again with no apology. One cup arrived in a saucer with cake crumbs on it. I'm not normally an impatient person. I appreciate it's tough running a cafe but an apology or explanation of the situation goes a long way. Sadly we won't...

Not really sure what the service is here as it seems self service with an wireless buzzer telling you to go up and get your own food, which was most inconvenient to my friend who has a physical disability meaning she uses a walking aid and me being 8 months pregnant, it meant us having to get up and down repeatedly to get cutlery and water etc for ourselves, and when eventually the buzzer did go off half of my order had been forgotten about so I had to wait at the till which is a very small area anyway taking up space and getting in the way where other customers are waiting to give their order. Overpriced too especially for no service. Bagels too soft and the butter looked like it had been...