Burger King — Restaurant in South Tyneside

On Tuesday afternoon i was scrolling through uber eats and came across Gourmet King, everything looked amazing and chose a wide range of foods to try. Spent over £35, i placed my order to discover that Gourmet King on uber eats was Burger King... i quickly tried to cancel my order but i would be charged £29... i find this absolutely disgusting, not only for a company to pretend to be something they are not, burger king is 100% no where near gourmet.... but to deceive customers into thinking they were ordering from a Gourmet Burger joint and not allowing a cancellation.... Burger King are that crap they are disguising themselves (which now after the order and they stole my money, they have plastered the uber site with burger king logos and now states Gourmet King by Burger King) i wish i had screen snaps before they updated the uber eats site, as they had nothing regarding burger king, until i received an email after placing the order saying Gourmet King by Burger King.... which by this time, money was stolen and unable to cancel and to only offer £7 refund.... an absolute joke... and Uber Eats never sent me a review regarding this order that went straight into the bin.... as Burger King food is revolting!!!!!! I just think it is disgusting what a francise will do to trick customers into purchasing...

Visited for some lunch after the supermarket, it was easy to order on the boards, limited veggie menu but still good. Yes there's a little bit of a wait here but if you see the staff working their absolute tails off you would applaud them. The small staff were doing drive through, online and in person orders they were doing their absolute best whilst still being friendly, polite and professional. Such lovely people. The wait was around fifteen minutes but I had a seat and could people watch. Also if you can't wait 15 minutes for your fast food burger and chips you need to reevaluate your life. Have some understanding and compassion for people who are doing their best on their feet for hours and probably getting snapped at because their food didn't appear ten seconds after they ordered it. I would rather have my food cooked freshly for me than have it sit under heat lamps for ages. The food was good and a nice treat. I did mention to the (I assume manager)that I thought they were doing a fabulous job after I watched her get screamed at by a guy and his young son because they had to wait 11 mins. I...

Went to our 'new' Burger King fast food outlet for the first (and last) time - unfortunately practically everything we asked for food and drinks-wise was unavailable : the milkshakes were off, there was no kids toys available for the kids meals, the burger my friend chose 'wasn't available' - no wonder the place was empty and their 'rival' fast food restaurant next door had a queue at the drive-through that actually went right out of the car park - that's also where we ended up right after leaving! 😞 Felt a bit sorry for the poor girl who was behind the counter - she seemed a bit embarrassed by the total lack of everything we wanted (and also by the language coming from the two chavs [in full earshot of my little girl] who were sat on the chairs eating chips, but who weren't challenged about it or asked to leave..) Maybe the place was just having a bad day, I can't comment on if they're better at other times as there hasn't been a return visit from us, nor will there...