The Shimla Palace — Restaurant in Stafford

We booked for half 6 on the 18th November, we have eaten here plenty of times and had take outs from here so my son was really looking forward to his birthday meal. We were seated, drinks and poppadoms arrived quickly and we ordered our mains. Just after 8pm we recieved cold rice, one incorrect curry and a vile sagwala - it left me feeling physically sick. We were then brought more rice and the correct curry which was basically water. By this point it was half 8 and we had 2 young children to get to bed so couldn't hang about for them to attempt to make it better for a third time. 2 other tables were sat nearby us for a similar amount of time and had no food - so our hopes weren't high. We attempted to speak to the manager - bad night in the kitchen or something it happens however the reaction we got from the manager who handed us the bill for the drinks and had no interest in what we had to say and told me 'I've got a business to run' means I have no interest in return, any benefit of the doubt was taken by that managers attitude and lack of...

Very disappointed, ordered after it was recommend by neighbours but unfortunately won't be ordering again. Took over 2 hours to be delivered but as it was a Saturday night its somewhat excusable however we were assured it would take no more than 90min which it exceeded. The worst part was by far the food. I ordered lamb bhuna which was terrible. Water seeped out of the sauce as I plated it up and it tasted so bland I had to add salt to make it edible. The meat was average at best tasted very overcooked and dry as were the chips. The naan was clearly sitting in the bag for a while as the steam had all condensated and left it soggy. Also had a Korma which wasn't too bad but again the meat was very dry. Arrived with 1 smashed poppadom. Only decent item was the rice. Must of been an off night as it seems most reviews are positive but unfortunately it was too bad to be worth risking again. Genuinely have had better curries from...

Very lovely customer service, called up to book a table came across to the restaurant manager Moh who was really nice and friendly and directed me there. Got there was greeted through the door and was served by Yusuf who was really friendly recommended me many different dishes which was the best restaurant dishes I’ve had in a very long time. Loved it so much that I went back the next day, friendly staff, friendly people, lovely food, probably the best place to dine in, in the UK. The next day ended up having so much fun that ended up having a laugh and so much fun after closing hours and ended up having a drink with Yusuf. Have had a time of my life at this restaurant and would definitely recommend to go there without fail, whether it’s for takeaway or eat in. Thank you once again to the team and Yusuf for...