Wolseley Centre Kingfisher Cafe - Staffordshire Wildlife Trust — Restaurant in Stafford

This is more a rating for the festival than the centre. Deeply disappointed by this event which we all felt was over hyped as one of the main attractions was a roundabout an unusual roundabout it has to be said and the couple who operated it were fantastic. However it was on the programme and it looked as if the roundabout was a 45 minute event not a five minute ride. The whale story was the same. Up to a 30 minute wait for 5 minutes in a time can shaped like a whale. Again not the fault of the gentleman running the whale but it sounded so different in the blurb prior to arrival. The tale of Peter rabbit was badly let down by the layout and lack of facilities. We saw this last year and it was excellent it was the same group but they could hardly be heard above all the other noise. Still good but ashame. No seats and park and ride made it impossible to bring your own met a granny with her disabled grandchild and heavily pregnant daughter who were finding it a challenge. The parking was a nightmare with tall grass being flattened by a tractor when we arrived. Ticks abound I this type of setting and it seemed at best poorly thought out and worst a potential hazard. The information said the buses would run continuously we waited over half an hour for a bus on the way in. Parked at 11.05 finally got to the event at 11.55. On the way back there was us and a lady with her two grandchildren we had to wait 15 minutes for the minibus to go and we were stood near it for that time. The setting was cramped and so poorly signposted that had it not been for another family we would not have found the way out. Worst day out in a very long time. My 7 year old grandson was very disappointed. We left by 2 and that included a...

A beautiful little nature reserve that's very peaceful. It's all looked after, well maintained and is home to many species of birds and wildlife. The cafe is great and right next to the entrance. It's mostly wheelchair accessible with a few paths being the exception. There is a walkway that has been constructed over the small lake which wheelchairs and prams can easily stroll over. There is plenty of seating and plenty of birds to feed. There is direct access to the riverside which is great in the summer as you see kids paddling in the shallow river. Parking is £1.50 for half a day and £3 for a full day. There are activities for kids occasionally too. You also have a garden centre...

This is regarding the coffee shop with the soft play inside the garden centre

Not much customer service… 3 people behind the counter with 1 taking orders and making drinks whilst the other 2 ignore the queue. Tables were cleared but none were cleaned, spilled food and drink covered all of them. Customers next to us had their drinks placed around the spat out pieces of cucumber and breadcrumbs instead of having their table cleaned. They were also reminded that next time they need to wait for their drinks at the till as they don’t do table service. Genuinely didn’t see one tabled being wiped by any of the 5 or 6 people in uniform...