Subway — Restaurant in Stoke-on-Trent

Just called in with my young son. He wanted a footlong of grated cheese and salad only.

The server put just two scoops of very fine grated cheese on the entire footlong bread. Before I said anything, she said, would you like more cheese for an extra 60p (that's 60p more on a £5.49 sandwich that is meant to just be cheese salad!).

I then asked if two scoops is all they should put on a footlong? I was met with a polite smile and a shrug of the shoulders.

I then had a 6 inch Tuna sandwich for myself and they put two full scoops of tuna on it (I assume a footlong would have 4 scoops).

In our shopping basket, tuna costs more than cheese, so I don't know why they are being so tight with the tiny shreds of cheese, especially on the more expensive foot long sandwich.

We took the sandwiches home and I grated some more cheddar for my lads sandwich.

I shan’t be calling into this Subway branch again. I shall tell my son we'll use the local independent sandwich shop in Werrington from now...

I went to order lunch,Christine and another lady were busy preparing a large delivery order.There was one lady in front of me,no apology, then a group of 3 came in and they said,there's a 10 minute wait,they then left. Christine served me I asked for brown bread,there wasn't any,I placed my sandwich order,.I wanted nachos but hadn't asked as yet,another lady then queued.Christine asked the lady for her order,I stated that I had not finished. She then told me to move back across to the front of the queue, I couldn't believe it.I looked at the other customer in disbelief.I will definitely not be returning. Christine clearly needs to have some customer...

The ladies that work in here are fabulous. I went in today, (Saturday) to get 7 footlongs. They were very helpful as i was getting abit confused with my orders. They whipped them up and also put numbers on them so i knew whos was who. They were also very polite and greeted me with a smile. Love this subway, couldn't recommend it more....