Gateway Coffee Shop — Restaurant in Stratford-on-Avon

Today was the second visit to the coffee shop and it couldn't have been more far removed from our first time. The gentleman making the coffee seemed to be struggling in general, having to be prompted by his colleague on what and how to do simple tasks. In relation to my order specifically - two large caramel lattes, one with oat milk - he first made them both with regular milk. Then he made the oat milk but it was a small. After handing it over to him so he could remake it correctly for a third time, he simple poured in a LOT more syrup and while I didn't see him add any more milk he claimed he added additional hot milk from the steaming jug, suggesting he used too much milk to begin with. I asked him to remake it and he refused saying I should try it first. After already waiting 10-15 mins for the drinks, and not wanting to pour scalding hot coffee down my throat at his behest I just left. This shouldn't need to be pointed out but the difference between coffee sizes is of course the amount of coffee as well other components. It should not be just extra milk (if there was any added) and a load of extra syrup. Given the religious platitudes plastered all over the walls you'd think they'd be more accommodating especially when they're at fault. Such a shame as the first time we visited the lady behind the counter was a joy...

Never been before but as all the other cafes in Southam close early tried it out . Compact downstairs but belive they do have a 1st floor . Friendly service with usual drinks choices at fair price also cakes etc on offer. We was a small party of 4 meeting up for a chat and felt comfortable and although not large area we did not feel cramped and we was not rushed out the door at 4pm . Been back a few more times . Ideal if want a nice quiet place out the way thats not a trendy busy venue . Good service!! Always clean and tidy . I belive a outside seating area Did try a scone...

Lovely well priced coffee shop. The baguette and toastie we had were lovely. We also had hot choc, it wasn't too sweet. It was lovely.

Just over £12 for the two off us.

Seating inside and outside. Outside was lovely and had a cuttie to a free town car park. Service with a real smile. ...