KFC Michaelwood - M5 North Services — Restaurant in Stroud

Avoid this place. All we wanted was some nice seasoned fries. We ordered two large seasoned fries with garlic buttermilk mayo at the electronic machine. Placed the order and paid. When it was ready the man said "we've got no garlic buttermilk mayo" so we chose a different one rather than asking for the money back for the mayo. He handed us the fries which were the worst fries we've ever had with absolutely no seasoning on, very limp and only slightly warm. I took them back and said that we'd ordered seasoned fries. The same man said "we've got no seasoning!!!" So we were able to order and pay for seasoned fries with garlic buttermilk mayo, when this joke of a place didn't in fact have any of these things. They shouldn't have been available to order. When I complained there was no apology, just "we've got none" and he pointed and said "there's salt over there". I asked for them to be replaced with fresh hot fries and just had salt and ketchup. I should've asked for my money back in hindsight. Unbelievably shocking service from KFC. Don't bother going if you want to be given what...

On the way back from holiday we decided to stop off at KFC. This is the worst KFC we've ever eaten from. We stood at the counter for 5 minutes while the cashier pops off. She messed up ordering so much and she tried to charge us extra so many times. With the double down she put extra cheese and bacon on. I said i want the double down with cheese and bacon because thats what its called on the board. She then asked if i want the drink large when actually the double down meal just comes with a regular? Very very awkward. Guess what the double down was barely warm ffs. My reg Pepsi max was spilling everywhere cause it was over flowed. 4 flies flying round the counter and kitchen put me off for starters. Seriously KFC get this one...

The self seveive was broken and we informed them and the women who was told just shrugged her shoulders amd pulled a face there Chicken was undercooked In the twisted wrap chips where hard as a rock the corn on the cob was ment to of been sold my 4.18 pm amd it's now 7.50pm so I don't get why it was even still sat there...was asked what sauce we wanted amd didn't receive them either..they got a blokes order wrong amd he came back and asked to sort it and they where stood slagging the bloke off right in front of us there was a bloke in the back with long hair NO hair need this plaid it's very unprofessional never...