Costa Coffee — Restaurant in Sunderland

The rudest staff I’ve ever seen on costa coffee’s. The guy called Nathan was very angry on me that I was busy on my phone and not answering him where is I was waiting for 5 minutes there and no one was serving me and I just was waiting to be served. Then he turned up and said do you want to be served or you want to leave?? I was like what? Why? I mean??? Absolutely...

Went in a Good Friday. All members of staff were watching me struggle with tray of food and drinks. Didn’t care to help. The guy who works there but wasn’t at work was reading out the Google reviews about the place! It was entertainment! 4 of them think it was amusing. Seriously save your breath they are all morons especially him. Don’t think Costa...

Specifically a delivery review, ordered hot foot and hot drink, waited over an hour for delivery. What is dissapointing is the store is a few minutes drive away and the food and drink arrived very cold, so the order must have been put together and left standing for a while but still sent this anyway. Won't be ordering...